Front desk upon arrival was pleasant, the rooms, beds and description was as advertised ❤️. The breakfast was delicious with a variety to choose from which works well for my family with different preferences,🥰. My only gripe are the dirty floors, I loved no carpets with that nasty carpet lingering smell but the floors should be mopped after every visit. They were vacuumed but dirty, ugh!. We booked the king and two queen beds suite. I will stay at a Best Western again otherwise.