Great staff 👍 👏 they allowed us early check in and late check out thay saved us lot if hassle highly recommend

Location was amazing, close to the shops and beach. Staff were friendly and helpful.

Very spacious and clean property. Comfortable beds and everything you would need.

We had a lovely stay at Beachside, it was convenient to be able to walk to a lot of things.

The old saying, ”it doesn’t look like in the pictures” sure was true in this so called hotel. Worn furniture, cealing fan in one of the bedrooms didn’t work properly. First thing we saw when checking in, late at night, was a big cockroach. Let the staff know about this the next morning. Oh, well, here’s some spray for ya. And they just kept coming thru out our stay. No information of wifi log in in the room. Got that the next morning since reception is closed at night.

The second bedroom was extremely stiffy and hot as you couldnt open windows. There was a leak in the main bathroom around the vanity.

Staff are friendly and the room was clean but the place is quite dated. The curtains in the bedroom aren’t block out so you get light in all night. We used the fire escape stairs instead of the lifts after the first few times as the wait was too long. We had a room at the back on a low floor (probably because we booked through hotels.com) which overlooked the spa so we had to keep the balcony doors shut to keep the noise from the spa out. The location is its best attribute.

Clean and well cared for property. Pool, Sauna , Spa and grounds well maintained. Staff helpful and friendly

Activities and facilities available are excellent for families.

great location opposite the beach, good choice of restaurants, well set up apartments

It was perfect for a one week stay with plenty of space in the unit and close to all restaurants, and beach.

Open bar was great. $7 for G&t hit the spot. Some of the front of house staff could be abit more willing to go above and beyond rather than giving flat out no.

The hotel is in a perfect location to walk to the beaches, restaurants, surf clubs & shopping centres. Our 2 bedroom apartment was reasonably modern considering the age of the hotel. It was spotlessly clean & the living area is surrounded by glass & had views over the ocean & towards the hinterland. It was very windy during our stay & the sound of the wind, even with the windows & balcony door closed, was extremely loud with the metal railings on the balcony sounding like a wind tunnel. The only other little issue was the wait time for the lifts - 2 lifts for a busy hotel doesn’t appear adequate. Anyway that wouldn’t stop us from staying again. Coolangatta / Kirra is one of our favourite places on the Gold Coast.

The apartment was so quiet inside, once the doors closed all outside noise stopped. The staff were lovely and chatty. The amenities were great but booked up quickly. Close to the shops. Lovely side view if the beach. The elevator took a long time to arrive so we generally used the stairs. We will visit again.

Great place to stay kids were well entertained and loved it there great proximity to everything we will be back for shaw.

Great location easy access to shops buses beaches restaurants

It's proximity to the beach, restaurants and activities.

The staff at Reception were a little arrogant and smirky. Not warm and friendly at all.

Most of the cafes downstairs are now closed, which is disappointing. Seriously need to do something about one of the elevators being out of order. It took so long to use it, and you could barely fit in, with all the other people trying to use the one that was working. We now don't need to wonder why this place was advertised at a reduced price, when main problems with the building aren't brought to your attention, before booking. Would have returned maybe ?

Great holiday experience for the whole family. Beach House has a great set-up for families with lots of options for the kids to help keep them active. Staff are friendly and helpful. Would recommend this to others.