With the provision of a very good kitchen inside the apartment, unfortunately no dining table and chairs were provided. So my family members and I had to stand during eating. Such situation is considered very undesirable.

位置便利，只是空間小，房內沒空調，可打開窗，但室外有點嘈雜聲

房间百年历史的关系吧，设施有些老旧，地板踩上去会发出响声，没有空调，可以用电风扇。想体验百年老三星的朋友可以感受感受

The room is nice and clean but the other guests are bit loud and noisy even if it’s 1am or 2am in the morning. Overall have a nice stay at the hotel.

The room was far too warm , you couldn’t open the window .

Great location.

Boede på familyroom og her var senge utrolig små. Mine to drenge på 6 og 8 kunne ikke ligge der godt så voksne var det virkelig dårlig for Ingen aircondition Ellers fair til prisen

The County is a lovely old building in a good location opposite the train station. There is some expensive parking at the rear. The reception staff were very helpful. The junior suite was well fitted out although the curtains were difficult to close (as the room was so tall) so let light in from the sides. It was absolutely fine for a couple of nights but would have been a bit soulless for a longer period and more suited to someone attending a conference in one of the many rooms they had for that purpose. We didn’t take any meals there so can’t comment on the food. Absolutely fine for our purposes.

Overall was a lovely stay we were pleasantly surprised how modern the rooms were and actually the photos don’t do them justice. The staff were also really friendly. Just a couple small points though, the hairdryer didn’t work and also they don’t make it completely clear that the snacks / drinks on the dressing table are not free. For anything that needs to be paid they should really just be stored in the mini fridge it was a bit misleading. For a 4 star hotel I think they could do better on toiletries aswell I’d recommend bringing your own shower gel and shampoo etc. the one bottle they provide is tiny. the bed was comfortable and the breakfast was lovely and the location is incredible.

Lovely hotel very close to the railwaystation. Old charm with modern standard.

The staff were extremely helpful and the hotel was absolutely great. Staff went out there way when I had a problem so couldn't ask for more.

My second stay here, hotel is lovely & clean however this is my first stay in the summer & was disappointed there was no air conditioning in my room, allocated a room on the fifth floor, it was really warm & stuffy, had 2 ask reception to open my window as it wouldn't stay open due 2 a fault then at night had 2 close it due to the noise from outside making the room even hotter. A fan was provided but had to turn that off as it was noisy. I was fortunate that my stay was not during one of the heatwaves. I would not stay here again in the summer

Dirty iron and the phone didn’t work.

Security incident: During our stay, there was a break-in on the first floor — a door was smashed and items were stolen. What was more alarming was that someone also attempted to open the door to our room. This is a serious security lapse for a hotel. Fire alarm with no staff response: The next morning, the fire alarm went off. When we came down to reception to find out what was happening, there was no staff present at all. No one to explain the alarm, no one to update us on the robbery from the night before. Being left with zero information during what could have been a genuine emergency was frankly unacceptable. Basic guest safety both in terms of security and emergency response — felt completely absent during this stay. I’d think twice before booking here again.

rooms were very warm due to the weather however on the first night no fans where available, reception stated that they look for one and let me know, never heard from them. Managed to get a fan for the second night after asking a helpful member of the cleaning staff. Breakfast buffet items such as bacon and beans were cold with items such as apple juice and jams not available due to running out

location was ideal very nice room, excellent food in the adjacent restaurant, very relaxing vibe throughout the property highly recommend will definitely stay again when in newcastle walking distance to an amazing coffee place ‘pink’s bakery’

Find to stay at good location, friendly staff, nice breakfast.

Brilliant location opposite the main train station. The staff were very friendly and welcoming when checking in. The room was spacious, very clean and comfortable beds.

Nice hotel close to all the sights bars restaurants of Newcastle. Staff friendly and hotel nice and clean. Would stay there again.

Il a été difficile de bien dormir. La chambre ne disposait pas de climatisation et il nous était impossible d'ouvrir la fenêtre, puisqu'elle donnait directement sur le terminus ferroviaire. Nous n'avions qu'un petit ventilateur pour deux lits simples, ce qui n'était malheureusement pas suffisant. En revanche, le service au Hudson, le restaurant de l'hôtel, était impeccable. L'équipe était attentionnée et le repas a été une très belle expérience.