當晚7點前入住，服務台也沒有人了 心想怎麼辦，當經過一輪等待，終於門鈴有人回應 說我們房間在那裡，感覺很難找和有安全感。再一大問題是，房間某位置有蜘蛛網和暖氣一直不足夠，幸好現在還是秋天

Good location, nice swimming pool, clean facilities

Nice decoration, convenient location, comfortable beds

Room was huge and accommodated two beds and a sofa. Swimming pool was warm and clean.

Staff need to be more hospitable and professional.

Clean room, everything you needed was there.

Clean room, friendly staff and parking . Good location. All good!!!

Stayed a week clean and comfortable, staff friendly and helpful

The room is really clean. It looks much better than the photo online showing. Room space is big than the normal hotel. The location is easy to assess everything. Good experience in the island.

Yes room was clean

Clean room, great location

Units newly renovated. Clean units, comfortable beds. Heating was good too. Easy check in process and even easier checking out using the key dropbox. I would recommend Tropicana and it is very price effective too. Thank you 😊

A good budget motel close to the main shopping area of Cowes.

Had everything we needed and close to all amenities - very enjoyable stay

very good

Easy to find very quiet, all you wanted for a night were there.

It is very disappointing to have to leave this review. Photos on the website are not true to life. Even though we were given an uppgrade to King room from a Queen, the bed was so uncomfortable (too soft) and kept rolling away from the head board. The bathroom was disappointing and though appeared clean was in desperate need of repair or modernised. The door to the room had a small gap between the jamb and the wall so you could see daylight coming in (and possibly bugs?) They were a bit conservative with the towels. The pool was tiny and water was cloudy so we did not use it. Other guest decided to sit outside and there conversations were a bit loud. The accommodation was definitely not worth th $280 for a Monday and Tuesday night. It has a potential to be a beautiful property if some money was invested to improve its presentation. Also, the menus to local restaurants made available in the office were quite outdated as the prices were not current and and ended up being more expensive.

Very comfortable. Well maintained rooms. Excellent bed.

As we checked in later, we didn't have any face to face contact at check in. It would have been nice to have a friendly face welcoming us, rather than just over the phone

Nice and easy