It was a fantastic hotel. Room is clean and spacious, and also modern-designed. Staff is very friendly. And the hotel is nicely located near the Geneva Lake. Highly recommend to business and families travelers.

很幽静，住宿条件很到位，而且很chic

Not the room that I booked! No Lake View AT ALL!!!!!

Très bon séjour avec de belles prestations et un personnel à l'écoute

Great hotel but horrible service. For example, when wanted to do laundry i had to call and remind the 3 (!) times till someone came in 40 (!) minutes. When checking out, the line was about 45-60 min wait When you order something for breakfast they simply forget. All service is very poor. But nice pool, good location and nice fascilities

Tout super, merci beaucoup

Xx

A fantastic property. The rooftop restaurant has a magnificent view!

Établissement, personnel et services à la hauteur de ses étoiles et du standing. Dommage de n’avoir pu y passer qu’une seule nuit.

Wonderful experience. Professional and friendly staff

Great people, food and well located. Would stay there any time. Manager upgraded us when we wasked if it was possible!

Lovely hotel and breakfast

Detta är ett hotell av högsta klass! Rummet var underbart med egen terass,personalen väldigt hjälpsamma och trevliga. Frukost och middag är top notch. Deras Skybar är ett måste att boka.

Nice hotel,

Nice hotel, good location

Parfait

La calidad del lugar y la atención

Beautiful, quiet hotel. Well trained staff

The hotel is quite nice and in an excellent location. We booked a suite with a terrace and supposed lake view. While the room was plenty large and well appointed. The terrace was a 2x2 terrace on the side with a barely visible view of the lake through several trees. We also experienced no hot water for a full day out of a 4 day stay. While we understand that equipment breakdowns happen; management felt an AI written apology was sufficient. My experience in similar circumstances has been that customers deserve a bit more in terms of credits or discounts to maintain satisfaction in these type of situations.

Firstly the greeting was warm and genuine. Super helpful. I forgot my tie for a conference i was due to attend the concierge found me one and then proceeded to swap it with his because his one looked better ! Amazing people beautiful location and amazing facilities! Could not recommend it more. Congratulations to the management for creating such an empowered team.