The room itself was fine. Small, but I didn't need anything bigger. Had the essentials. Things worked as expected, other than my door didn't close unless you slammed it, and housekeeping left it open one day. Fortunately, nothing was taken. The hotel looks nothing like the picture. It's old and kind of run-down. It's also right off a busy and loud road. The customer service was terrible, and the staff needs some massive training on the basics of dealing with people and problem-solving. I wouldn't stay here again because of my experience with the staff.