综合评分和评论 Ascott Waterplace Surabaya

从阳台上看出去的风景很美，靠近 PTC 购物中心，步行即可到达，棒极了

酒店非常干净，工作人员很友好，我真的很喜欢住在这里。

房间宽敞，家具齐全实用。价格实惠。

酒店非常好，位置、清洁度和所有设施都很好。

适合与家人一起度假的地方

工作人员非常友好，食物很美味，交通也很方便。

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Enjoying the stay So clean and comfy

First of all the check in time is delayed until 6.30PM, and the reservation is giving a complimentary for 3 people Break fast for 3 days (until me and fam check out), when the second day coming 3 pax BF is good but at the 3rd day they say that the complimentary suddenly change to 1pax 1 day, and they said I already take the 3 days because yesterday we took bf 3pax, its very dissapointing, they don't keep their words about the complimentary, very not recommended!

Sangat worth it buat keluarga

Layanan check in nya cepat dan sangat ramah. Housekeepingny juga

Gila sih, ternyata seperti ini kehidupan orang kaya. Dari awal semua staff sangat welcome, ramah dan helpful, terutama resepsionis atau cs nya sangat detail menjelaskan aturan menginap, tata cara, fasilitas dan lain-lain. Kami book yang single room, ternyata sampai di lokasi room itu penuh, dan kami dituker upgrade jauh lebih baik dong dengan double bed room tanpa nambah dong, jadi anak anak bisa tidur di kamar sendiri, jadi aku sama istri bisa berduaan di kamar sendiri, the best solusinya. Kolam yang luas dan bermacam macam type untuk baby, anak, dewasa, playground ada semua, sesuai banget sih sama namanya waterplace, bener bener tempat untuk maen air, tp for the record pas kami kesana kebetulan ada 1 bagian yang sedang diperbaiki, but its still OK sih, manteb. Pokoknya everything is The Best di sini, privacy juga OK, facility more than OK, The Room is The Best. Sayangnya kami ga ambil breakfast, karena Pakuwon Mall cuma disebrang Lobby, jadi kami putuskan untuk makan dan sekalian jalan jalan di Pakuwon Mall, karena cukup jalan kaki nyebrang doang udah nyampe. Pokoknya liburan anniversary tahun ini The Best, gak salah pilih tempat. Hmm.

Bersih dan nyaman serta ramah tamah.

The room is clean & comfort. Service is excellent.

Lokasi dan kenyamanan pelayanan OK.

Ascott Waterplace is a very nice serviced apartment. It 's located right across PTC where my event was. So it 's very convenient for me to go to my event. The apartment is spacious, it has the living room, the kitchen with the refrigerator & water dispenser. The bedroom has good bed as well. The AC is cold but the it is a bit noisy. And the curtain is set at the same side with the bed, and for me that likes the room to be completely dark, this curtain setup allows the sunshine to come to the bedroom and disturbs my sleep. I don't know if the curtain setup in all the apartments are like this or I just happened to get the apartment with this kind of curtain setup.

Mantap luas kamarnya rekomen untuk dateng kembali.

Resepsionis yang sangat ramah, saya minta d lantai palin atas view swimming pool langsung d kasih sesuai keinginan. Thanks.

Saya pesan buat tamu boss saya, dan beliau terkesan atas pilihan kami ke hotel ini.

Close to the mall, perfect for small family. Very good are.