We arrived a bit early before normal check-in time but the staff allowed us to early check-in so that we can get some rest after flying long distance. 5/F has a small gym for work out.

good

This hotel is highly recommended! It’s new and modern. All you need are included in the room. The staff are also so nice.

The location is good but the room cleanness need to improve, specialy the coffee machine....it's so dirty and seems have not cleaning long time, and the sugar package opened already....that's really a impossible mistake.

best location, good stuff and breakfast

This is a legitimate 2-star hotel. Whoever qualified it for a 4-star hotel made a joke. To start with, there is no refrigerator in the room. Not even a tiny one. The bedding is another joke. A pillow is about 3 cm (a little over an inch) thick, with nothing but lumps inside. I had to ask for 2 more pillows to get it to be of any neck support. I also had to ask for additional 2 blankets as the one provided was too thin. I had to use one of the blankets to cover the pillow stack so that I don’t feel the lumps. In the bathroom: no body lotion provided. No conditioner for after shampoo use. The single container in the shower says: Hand, hair, and body wash. Same container by the sink. No shower cap or vanity kit. The overall look of the room—shabby. Avoid by all means.

We had a wonderful stay. Staff super friendly and helpful.

Una habitación muy agradable con ubicación muy accesible, pues está cerca de la estación de trenes.

parfait

Great stay for one night. Very centrally located

The location is superb, close to the Bahnhof and many other attractions. Very walkable surrounding area. Staff are also friendly and welcoming. Highly recommend.

Very friendly staff. Rooms good, albeit not luxurious.

Zimmer und Lage Top. Service super nett. Danke!!!

Zimmer klein, aber neu renoviert...

Staff was very friendly and helpful. Room is clean. Shower water pressure is good. Great location to everything!

Muito bem localizado, atendimento excelente

Excellent location but room was a bit too small if you have lots of luggage

This hotel is in the center of Bern about a 5 minute walk to the train station. We flew into Zurich and took a train to Bern and walked to the hotel. Very easy and convenient. Bern is a very walkable city and also has excellent public transportation so I do not recommend renting a car. Parking is difficult and it is hard to figure out which parking spaces are legal at all times or if you need a parking permit which is region specific. The hotel is nice and offers a great breakfast (especially the beautiful breads). Fresh coffee is available 24 hours a day. In the afternoons they had a self serve bar with a wide variety of wines, beers, cocktail makings and nonalcoholic beverages and with bar snacks which looked nice although we didn't make use of their offerings.

clean room - breakfast looked great but I had plans. The staff was incredible. Very nice, helpful, attentive.

Je comprends que des frais existent en cas d’annulation tardive mais il est très étrange que l’ensemble du séjour soit facturé si annulation moins de 24h avant l’arrivée alors que tout est remboursable si plus de 24h avant l’arrivée. Je me serais attendu à ce que seule la première IUT soient facturée.