這是一個沒有櫃檯服務的飯店，是透由另一家飯店管理，來到門口有貼指引的電話與地址，需前往另一家飯店辦理check-in拿鑰匙, 大致上都是順利的，服務也很好且友善，每日都有客房清潔,check-out更是方便～

大門不好開，房間裡沒桌子椅子，洗澡水流太小

1）房間很吵，隔音差，酒店大門開閉會產生氣流令房門好像被撞擊一般，無法安睡，又未能轉房，四晚難睡… (2) 電梯不停酒店一樓樓層，大行李或行動不便者三思。酒店還有四樓，較僻静沒有職員長駐，但電梯可達，問題是職員會否安排該房給你 （3）三人入住，只提供兩隻紙杯，一個膠囊咖啡，第二天便連一個也沒有，連續反映後得出的答案是：無貨 （4）清潔後沒有關窗，回房後沒發覺，房間在二樓，還幸沒有損失 （5） 沒有熱水壺、冰箱，水要自己買 總括而言，是管理着的酒店，附近價錢相若的酒店有很多，不必辛苦自己

Pretty great hotel with kindly service

Very old and uncomfortable bed

Pues no es un hotel, para empezar. It is NOT an hotel, just no start. There no lobby, no telephone, nobody that could help you. Las toallas de mala calidad, salvo la ubicacion y que tenia aire acondicionado pero no era lo que esperaba.

I wouldnt book here. The instructions are confusing. You have to write in a specific address. They have no reception area. Expect u to walk in the heat with lugages to one hotel to check in and than walk to the actual hotel. They offer no service for that inconvenience. The elevator is very tiny and sometimes didnt work . There was ants in the room. Noisy . There was a dog barking near our room .

Very smart solution when visiting Rome for business or tourism

A little confusing at first since this location is shared among three hotels but accommodations were very nice and the staff at check in were super friendly. Definitely would stay here again!

Very satisfied for a budget hotel! The room was very clean and spacious, the beds were comfortable, and the bathroom was great. Also, I really appreciated the location which was on a main street with great shopping, but still quiet area. Close enough to the train station by walking (10mins) and the main attractions like the colosseum / Trévi fountain (20mins). Theres also easy public transport buses across the street which was convenient if we didn’t want to walk (we used the CityMapper App). The only negatives for me was that the reception for check-in was relocated to a different hotel 4 blocks away which was inconvenient. All in all, I would stay here again.

Cleanl8ness and location

After a long flight and travelling in the heat through Rome, we arrived at hotel Regina Giovanna only to find there is no reception desk. Just a door with a message saying we had to take a 10 minute walk to the sister hotel to do the check-in. This was not mentioned when we booked the hotel and it was really annoying. Once in our room, we found it to be very pleasant, very clean and just what we needed as a base for our visit to Rome.

I liked the location and the cleanliness.

Sehr nettes kleines Hotel direkt auf der Via Nationale. Der Check-In erfolgte in einem anderen Hotel, hier war das Personal sehr freundlich und hat mir alles genau erklärt. Das Zimmer an sich war sehr sauber und angenehm. Die Lage ist top, man kann alles zu Fuß besuchen. Absolut zu empfehlen!!

Nice place and good customer services

Check in was very very inconvenient. No staff on site.

We had the most wonderful stay here with our toddler!!! I didn’t know I had originally booked a suite that was on the one floor they didn’t have an elevator too and they upgraded us as a surprise because they knew we’d have my toddler and stroller in tow! This place has so much beautiful character inside and out, staff was very friendly and helpful. It’s just a short walk to the store and train station making it really easy to take day trips to other places like junfrojoch,lauterbrunnen and interlaken The views from our room were breath taking. The breakfast and dinner restaurant were delicious. We would’ve stay here a whole week if we could’ve!

Localização ótima mas a recepção fica em outro hotel péssimo desse jeito

Checkin process was hard

La estancia fue buena, pero no fue por lo que pagamos. Un par de días antes, el personal del hotel, me mandó mensaje para avisarme que el check in era en otro hotel como a 5 cuadras del lugar, lo cual es difícil cuando llevas varias maletas. Al llegar al hotel que se encontraba en el primer piso, no tenía elevador y nos tocó subir las maletas por las escaleras. No había recepción y las fotos que se muestran en la página de hoteles.com no corresponden. Está bien ubicado, pero no es lo que se promete y sin duda, por ese precio habríamos encontrado algo mejor.