Restaurant is still good and well maintained but room and all the other areas really need to be renovated.

location

The bedding had not been changed for a while from the sweaty smell of it and long dark hairs everywhere. I don’t mean the odd one, there were clumps all over the bathroom floor sink and bath and up the walls. I have photos.

Everything about this hotel is first class.We only wished we had stayed another night.We will certainly be back the first chance we get. Many thanks to all the staff.

Lovely hotel with good all round facilities and conveniently situated for exploring the area.

Great breakfast as always

Always friendly and pleasant I use once a month

Large free car park. Staff were super friendly and soon sorted out some room problems. Dining area has been recently refurbished with a pleasant outlook over the canal. Corridor areas and the rooms we stayed in, although clean, large and functional seemed a bit tired and in need of a refurb. Powerful shower. Lift doesn't go to all floors. Doesn't seem to have Air conditioning. Breakfast was fine. Good location about 1 mile from Skipton town centre. Bus stop opposite takes you into Skipton if you don't want to drive.

Really good storage area for bikes...very handy for those on cycling holid

Hotel was going through a change and seemed aged. Also very dis-jointed in its layout.

Lovely big room hotel staff friendly bar excellent restaurant fine close to all amenities buses ect into Skipton definitely recommended.

Lovely traditional hotel on the edge of skipton. Idea if you want to park up and walk in down the canal . About a mile and a lovely walk . Hotel clean and friendly. Pool lovely and warm . Food delicious. Family room very large with good shower . Would return and recommend.

A little gem. I booked one night with family and regret not staying longer. The bar and restaurant were definitely upscale and worth an evening dinner which was totally destroyed by the children. Breakfast was buffet style, really enjoyed it. The canal at the back has a lovely after breakfast walk, and we were fortunate enough to be able to get a boat ride from some travellers. Amazing experience to show the kids how the boats have a home on them. The hotel has excellent parking, service and friendly staff. Knowledgeable and directed us to the boat rides in town. Another point in their favour. Definitely need to return.

Disappointing stay in what we thought was a good hotel. Rooms were awful.. very badly equipped and maintained. Main areas were nice and clean and well-presented. Breakfast had a wide, varied range of poor quality, over-cooked products. Not worth the money.

Staff were amazing. More warnings should be provided on the availability of the pool (as there are so many children’s lessons). Very hot and an ambient stale smell in common areas. Felt a bit like a care home for walkers. Breakfast was good.

Location perfect for our group get together - 30 mins stroll into Skipton. Breakfast good however staff need more training in replenishment of items Dinner OK - very expensive for what it was as were drinks. Service not great as order taken incorrectly meaning one of our group got his meal later than the rest - they didn't charge him for it. Reception staff very good & helpful

Room small but well equipped, bar had lots of choice but surprised at room price when it is advertised on their web site as a lot less than i paid. Didnt even get breakfast!

Staff were helpful, also the rooms were good for us as a family.

The Skipton needs updating. The shower curtain rail was held together with duct tape and falling off the wall. The bath traps would not turn off without serious effort.

Excellent staff, friendly, helpful, knowledgeable and efficient-particularly the reception staff. We were very fortunate to be given an upgrade-very exciting! This meant a canal view room which was lovely, much quieter than the front of the building. The hotel appears to be undergoing a programme of refurbishment and the dining room is much improved. Unfortunately the same could not be said of the breakfast. It was disappointing that there was only sliced bread available. The slices of cheese were hard and curled and looked most unappetising. The hotel is set in lovely surroundings and the walk along the canal into Skipton is a pretty one, where we saw jumping lambs, ducks, geese, swans and an otter. We always enjoy our stays here.