希望跑步機早點修好。食物普通。

I booked Suite room (claimed having 600-sq-foot) for my staying this and full paid to Hotels.com before I check in. However, I was just being told there is NO Suite room in Platinum Grand. Then when I call Hotels.com to complain and trying to cancel my booking at Platinum Grand because they cannot offer the room I booked, the hotel just telling lies to Hotels.com saying they have already offer me a Suite room so Hotels.com refused to change hotel for me. And at the same time, Platinum Grand told me, Hotels.com has just only booked a normal single room for me. So, they even refused to put me to a bigger room in the hotel. Then after all arguments, Platinum Grand finally change a bigger room for my stay which is around 400-sq-foot. I was totally disappointed with the dishonest of Platinum Grand as they post the room not exist on Hotels.com and they told lies to me and to Hotels.com. I'm sure I'm definitely a loser in this case as I paid for Suite room but in fact I'm just staying in normal double room. I'm disappointed with Hotels.com as well as they are totally unhelpful just trying to let me deal with the hotel myself. Very bad experience!

No hot water for showers in the last two days. The fire alarm ring up for two times in mid night, without any fire. This is my 2nd time to stay, but experience is worse than first time.

整體住宿的感覺很不錯，服務人員都滿專業的，設備各方面都滿好的，早餐樣式滿多，很豐富！由於鄰近各國大使館，所以周遭環境還不錯，附近也很熱鬧，要購物、吃飯都很方便；只是飯店安排的機場接送收費很貴，建議直接接計程車去！

nice environment,better servise.Very quiet, can have a good sleep.

This hotel is located at city centre. Good location (if without traffic jam). Staff in the hotel are not very helpful. We originally booked 3 single rooms at the same floor but we notice rooms are not available when we check in. One of us need staying in different floor and with two small bed instead of one single double bed. The arrangement is bad. Breakfast buffet in fact not many choices and taste is general, not a good one. We've tried the dinner in the restaurant. The chefs quality seems not very standardised. We order same food in 2 nights, first time, it's good but 2nd time it's bad. Luckily, there are many good restaurant around the hotel, we can go out easily to have good dinner outside hotel.

Excellent in all respects- I have experience of different premium quality hotels in Dhaka and Platinum Grand was far superior. Staff were courteous and helpful in every respect - quality of hotel decor and fittings was very good. Excellent comfortable room, and food was well produced from varied menu. Rooftop pool was very pleasant and clean. Excellent value for money.

Nothing short of amazing. The hotel staff is top notch and treated me like a king at every encounter. The Bistro has great food, the fitness centre was well stocked, and the pool was great. A stark difference from a large chain hotel. Pass on Sheraton, Hilton or others and stay here.

Good location. Convenient to travel.

It's a great hotel. The staff is nice, restaurant is good. Especially, the top roof bar is great! I will stay there again.

Fantastisk roof top restaurant og swimmingpool. De har øl i minibaren og på taget. Ville bruge det igen

I booked Suite Room as shown at the time of booking but reaching hotel we were informed that never had any Suite Room in the hotel so cannot provide. Further I had booked my room for 3 Adults but since could not provide any Suite Room, they charged me USD20.00 per night for extra person. I think that the fault here is from Hotels.com since they have wrongly informed the category on their website.

it was pleasure staying in this hotel.recommended

Overall good 😊

Everything was good just that the bed sheets were not clean enough. I think they don't change the linen that covers the mattress every time a customer leaves.

- Good and clean facility - The breakfast menu can be greatly improved.

The room service can be better. The front office desk people were unprofessional.

The Staff was very friendly and accommodating. The location was very convenient and located in a central part of town. The rooms were clean.

Friendly staff, nice room WiFi was pretty terrible compared to US standards. Ended up using my phones 3G, that was pretty inconvenient. But I don’t have much expectations over the country’s broadband connection anyways.

ダッカ市内で良いホテルを探すのは難しいのですが、ここは本当にお勧めです。目につくような欠点は全くありません。 毎年ダッカに行くので、これからはここに決定です。 ただ、斜め向かいのdhabaというレストランは絶対に行ってはいけません。