Central heater did not fulfill personal requirement. The staff offered a portable heater to my room but my relatives had to do without.

较为偏僻，第一次找很困难，但是熟悉了就好多了。周边太安静，晚上6点外面就看不到什么行人了，并且周边也几乎找不到便利店和餐厅。但是服务人员很亲切，性价比也高。下次还会选择的！

I was really pleasantly surprised. The room was ready early and the staff were very friendly. Breakfast was exceptional.

Clean tidy very helpful

Room was spotless, the bed was comfortable to sleep in, the staff were helpful and had great customer service, i believe breakfast is included however we didn’t want to try any as we don’t like eating in the morning🙈The hotel itself was very clean and was very easy to find, only thing that is a pain is the £50 deposit takes quite a few days to go back into your account, overall it was a very pleasant stay and i would recommend!!

Room was in good condition. One of the bed side lights was hanging off. Bathroom clean and great pressure from the shower, with a large walk in shower facility. Breakfast is excellent!!!! There was only one member of staff on for our check in, no staff at the bar. She was great but was doing too much.

Receptionist who checked us in was the worst experience of customer service we've EVER encountered, absolutely unfit for the role. Rude, argumentative and agressive. Dreadul.

The room was terrible. Felt and looked dirty. wallpapernwas hanging off walls. oner curtain holder was moldy andnthe other missing so light in the morning shing through. Red stains all up the bathrooms mirror ( god knows!). Bedside drawer was facing bed so unable to open. All very out of date and desperate for upgrade. only stayed beciase we woyld he out fir kost of the night and just needed a bed. They have took £50.00 Deposit which we are still waiting for nearly a week later. Avoid at all costs.

The Mountford was more than satisfactory on all fronts. The bar was more than pleasant and a very good breakfast.

The room was clean, comfortable bed, spacious bathroom and good shower

Good value for money hotel. Basic facilities but clean and better than we expected for a bargain price .breakfast could be better ( butter better standard cold meats )but perfectly adequate.would stay again

Great room.... Excellent location

The hotel was so rundown we did not stay. Had to pay a 50 pounds deposit which we were ttold would take 30days to refund. My wife was so upset we had to find an alternative hotel. I spent a further 300 pounds. The hotel is nothing like the description. Will not be using this site again.

Pros: polite staff, breakfast included, 10-min drive to central Liverpool, warm rooms, parking included and generally a good option for a one-night budget stay. Cons: wouldn’t want to stay longer than just for the night, deposit on arrival is a pain, no hot breakfast food, and the shower plug hole was backing up with water.

Rooms as always very clean and comfortable. Shower and bathroon very good. Great to have breakfast included. Basic but enough. Just wish theyd provide butter rather than margarine/spread

The pillows were very soft and there weren't enough of them. The shower didn't work, and when it did, the pressure was very weak; the water would stop flowing and then come back on a little after five minutes. The bathtub was very slippery; my partner slipped on it. There were two pointless shower screens, and you had to hold one of them to keep it from moving. It wasn't very clean either. The heating was set too high and you couldn't adjust it. They have free parking, but it's very small, and you have to park your car on the road. I would not come back there.

Clean, friendly and exactly what we needed for an overnight stay.

Comfortable, clean, friendly and helpful staff.

Excellent Hotel

Had a lovely stay at the Mountford. Great transport links to Liverpool city centre. Really warm and friendly reception on arrival. Cleanliness and comfort were fantastic. Room decor a bit dated but fantastic common rooms and would absolutely rebook in the future. Great value for money compared to other hotels too.