总体而言，入住体验尚可，但有几点需要改进： * 厕所部分堵塞。 * 游泳池在我们入住期间无法使用，尽管应用程序上仍然显示其可用。如果应用程序上的信息能够更新，将有助于避免给其他客人造成困扰。

客房服务非常差。入住前厕所没有彻底清洁。住了三晚，洗漱用品直到要求补充才有人添加。没有热水（可能是热水器坏了）。成人游泳池很脏，尽管他们说已经清洁过了。儿童游泳池完全无人维护。酒店在没有事先通知客人的情况下进行水箱维护，大约上午11点突然停水，20分钟后流出的水很脏。连续三天早餐都是同样的菜单，有些食物吃完了也没有补充。总之非常失望。请根据顾客反馈改进服务。

工作人员非常友好，能够迅速响应任何需求。

Warm hospitality, makanan sedap, bilik bersih, lokasi strategik dan mudah diakses.

The hotel is simply awesome. I like the lobby as it was cosy. The check-in area was nice too. The room met my expectations. Spacious. The building however is not new and surely the management needs to put a lot of effort to maintain it. Oh yeah, please try the steak from SaraBif.

Awesome awesome awesome awesome.

the room is spacious, clean and comfy (yea sound cliche) but its true. for a veteran hotel in this town .they manage to maintain their facilities, the staff are helpful. will definitely stay here again next time

Booked 2 night. Only stay 1 night . No hot water to shower. Ask to change room but they refuse. They say all room same. Booked other hotel. Go back to collect my beg suddenly the technician say the piping leaking and ask me the change the room. Bad experience and service.

Memuaskan dan staf ramah mesra.

nice place, but road surrounding have a traffic jam when holiday.. near pasar malam, pasar bintulu, comfortable, friendly staff, will be come again.

Overall good except for old furniture.

Good great comfortable place, best nice pool

Good location and easy access to food stall

感觉很棒很轻松，谢谢你