4.4
基于 644 条评论
清洁度

4.6

客房舒适度

5.0

地点

6.0

服务和设施

5.4

旅行者评论 WoodSpring Suites San Antonio Fort Sam

每页评论数
20
40
热门评论
Rosalia
2.0
/10
评论于 13几周前

Hotels.com verified review

This is the worst hotel i have ever stayed at. The shower floor was disgusting ,the paint was coming off and there was a dead roach in there . Then when the lights were off that’s when all the roaches came out . They were climbing on my luggage and everything. Worst part is i checked out early because of these issues and the hotel didn’t want to refund .
阅读更多
Lamisha
icon-休闲 双人入住
休闲 双人入住
4.0
/10
评论于 14几周前

Expedia Group verified review

Property looks if it was an Extended stay type of motel, Lobby or checking area has room only for one or two. You must have a key to enter after you check in. Several sign around stating that the property is not responsible for your car, which is understandable. The whole property gives you the sense that you are not safe there. Oh, Bring HotShot or Raid. In short you get what you pay for, never again.
阅读更多
WILLIAM
2.0
/10
评论于 15几周前

Expedia Group verified review

They do shower paint maintenance with spray paint. They dont care the room is occupied and the smell continues all night Long. I woul not like to think it is on purpose to have more rentals because this is unbelievable.
Jamie
icon-朋友和家人
朋友和家人
2.0
/10
评论于 16几周前

Hotels.com verified review

The room was covered with roaches which would climb into wardrobe and on u while in bed. Toilet did not work the ENTIRE MONTH STAYED AND MANAGER IS DICRIMINATING AND HAS A NEED TO NOT LISTEN TO COMPLAINTS AND EILL VIOLATE YOUR RIGHTS AND HIPPA LAW JUST TO ACCOMODATE WHAT MAINTENANCE THAT HAS BEEN IGNORED YOUR ENTIRE STAY. HE WORKS WHEN HE WANTS TO, NEVER CUSTOMER SATISFACTION FIRST. WILL TELL U TO LEAVE IF YOU SPEAK UP about issues and let him know his work ethics are terrible. Then will not refund whatever u paid in advance for. Not to mention HE REFUSES TO GIVE UPU HIS BOSS INFO YO FILE COMPLAINT.
阅读更多
Starlette
icon-休闲 家庭
休闲 家庭
4.0
/10
评论于 16几周前

Expedia Group verified review

Place had roaches. Noisy people. I should have not paid as much as I did and have to deal with all of this. Maintenance has to come check out room something about contractors didn’t fix the floor right. It’s was all uneven and everything. If the room wasn’t right and you knew someone was coming to look at it why would you put someone in that room. The manager was very rude and was talking to us like we were his homeboys instead of customers. He told us to wait to check In because we were early then he disappeared and we didn’t get checked in til after 3 when someone else got there on their shift to check us in.
阅读更多
Kathleen
icon-休闲
休闲
4.0
/10
评论于 18几周前

Expedia Group verified review

I’ll give a two for friendly housekeepers and having a very old heavy commode seat. Two days in and my comment was my bedspread was buggy. I was told to take pictures. I did.
Alena
6.0
/10
评论于 19几周前

Expedia Group verified review

the bathroom door was broken by someone and repaired so it's scary to be in the room
Ariel
2.0
/10
评论于 19几周前

Expedia Group verified review

It was roaches everywhere. They were even all in the bed.
Diego
icon-商业 好友同行
商业 好友同行
2.0
/10
评论于 19几周前

Expedia Group verified review

Dirty, weird smell and bugs in the room plus staff very rude and disrespectful
Isaac
2.0
/10
评论于 22几周前

Hotels.com verified review

It was very dirty offered poor service and honestly was just the worse stay I’ve ever had
Rodolfo
icon-商业 家庭
商业 家庭
6.0
/10
评论于 23几周前

Expedia Group verified review

The Girl at the front desk gave is room 311. When bringing out belonging to the room, I noticed that the striker on the foot was bent and probably was not working. So I slammed the door to check if it locked and she edited the room across 311. I told her that it wouldn’t lock. Her response was ,” it’ll lock from the inside.” What the hell does that mean. You might want to check for theft from her and acquaintances. Just saying.
阅读更多
Veronica
10.0
/10
评论于 25几周前

Hotels.com verified review

Saw a couple bugs but itherwise okay
Tyrone
4.0
/10
评论于 26几周前

Expedia Group verified review

I would not stay at this property again
Jose
2.0
/10
评论于 26几周前

Expedia Group verified review

Property has major cleanliness issues and has roaches crawling all throughout the night.
Amber
icon-休闲 好友同行
休闲 好友同行
2.0
/10
评论于 27几周前

Expedia Group verified review

If I could give zero stars I would
Eric
2.0
/10
评论于 28几周前

Expedia Group verified review

This was the worst hotel I’ve ever stayed at in my life
Wendy
icon-家庭
家庭
2.0
/10
评论于 28几周前

Expedia Group verified review

Checked in at this horrible hotel, you walk into the facility and it has a horrible smell, walk into my room and the bed sheets and pillow cases where full of hair. Like the last person just checked out and they just did the bed, and didn’t change out the bed sheets. Virginia front receptionist stated she trusted her cleaning people to have the room clean but did not clean the room at all, I had a bad experience at this hotel. Never booking with them again!!!
阅读更多
Alicia
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 29几周前

Expedia Group verified review

I booked for a week and did not stay one day after seeing the room. This is a roach hotel. Roaches were in the room and in the hallways. There was an unaccompanied bed just resting in the hallway sitting in front of the elevator. They charge for extra towels. And they make you sign a nonrefundable form to avoid giving refunds for those unsanitary and dirty rooms. In addition, the countertops were old, burnt and the room was outdated. I would NEVER book there again. I checked into the hotel around the corner and was informed that 2 other guests left from that hotel as well.
阅读更多
FELIX
icon-休闲 双人入住
休闲 双人入住
2.0
/10
评论于 29几周前

Expedia Group verified review

One pillow, too soft mattress that you feel the frame, smells like smoking room; hallway smells like marihuana, I check out and went to another hotel
Laura
icon-休闲 亲子同住
休闲 亲子同住
2.0
/10
评论于 29几周前

Expedia Group verified review

I stayed for 4 nights with my Son and although the room had a 2 burner stove, there were no dishes. We noticed the side of the fridge had probably never been wiped down, the entire hotel smelled funky, questionable people around made us feel unsafe and when I asked for fresh towels I was told by the desk clerk they didn’t do that and I would either have to pay or wash them myself. The only ok thing is everything we needed to get to was close. We ended up toughing it out since we couldn’t cancel.
阅读更多
每页评论数
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved