員工服務及飯店設施

Everything is perfect.👍👍👍

員工越高階越親切，餐廳服務人員對華人不是很客氣

One of my favorite stays ever taken. We had a couple of untimely requests and they were met within minutes. And oh the views are mind boggling. Definitely coming back in the winter. Thanks to all the Riffelalp staff. See you again soon.

It is a very beautiful and unique place to stay in Zermatt. The view of Matterhorn from room window is magnificent!

Spa, Room and the dining options.

We stayed here for 3 nights for our Honeymoon, what a stunning location. The hotel is amazing and service impeccable, all of the staff were incredibly curious but very friendly. We will have to visit again.

Excellent place and services!

This property is exceptional. The staff is the kindest and most helpful, always looking out for your needs. The food and service is phenomenal. Many extras in the property make a fun stay as well as ….THE MATTERHORN! What more can you say?

This resort is one of the prettiest, most luxurious places we’ve ever stayed in the world. The service was outstanding. Breakfast was the best breakfast in Europe with the kindest and most personable staff. We wished we could have stayed longer and would love to come back with our whole family one day.

Excellent. Meilleur hôtel que nous avons fait de toute notre vie (et nous avons beaucoup voyagé)

人生最高のホテルでした。

Perfect Location and Excellent Service and Accomodationd

５回目の宿泊でした。 スイスに旅行する一つの目的がこのホテルに泊まることです。 景観はもちろん、スタッフ、スパは最高です。 マッターホルンを見ながら、プールでリラックスできる最高のホテルです。

Excellent service and atmosphere

Patricia at the front was wonderful and helped make our experience absolutely perfect. We greatly appreciated her and all the other wonderful folks that work at your resort.

Very clean and very friendly staff.

So beautiful area for hiking and relax Staffs are perfect for holliday stay

Fantastisk service i ett lugnt hotell med enorm spa avdelning.

The staff is amazing, and this is the best resort I have ever stayed at. The spa is fantastic!