Unfortunately, my stay at this hotel was far from pleasant. To begin with, the transportation service was not reliable—pick-up and drop-off times were not honored, which caused unnecessary stress during my trip.
Upon arriving, I was disappointed to find that the room was not very clean. Surfaces were dusty, and the bathroom did not feel properly sanitized. Cleanliness is a basic expectation, and sadly, this hotel did not meet that standard.
The most frustrating part of my experience was that I accidentally left behind a packing cube containing clothing. I know exactly where I left it in the room, but when I contacted the hotel shortly after checkout, I was told nothing had been found. The staff was dismissive and offered no real help in trying to locate or resolve the issue. It feels incredibly unsettling, especially when I’m confident the item was left behind.
Overall, I would not stay here again. Between the lack of cleanliness, poor transportation service, and unhelpful staff, this hotel does not prioritize guest care or accountability.