Check in was excellent very friendly staff. Loved the amenities of the property.

Be sure to contact the Microtel in Kirkland Lake directly. Don't bother booking through Expedia. We booked 3 rooms. Non of them were refundable. We booked one of the rooms for 2 nights. We THOUGHT we were on the Wyndam site booking directly however bots and scammers pose as the actual site. We ended up booking through a scam site that charged us outrageous booking fees that weren't listed up front and the room was non refunable. Avoid the hassle. Pick up the phone, call the ACTUAL hotel, speak with the front desk staff, not a booking agency and deal with the hotel directly. Online booking sites are NOT worth the money. Turns out it would have been less expensive to book directly with the front desk than it would have been to book with EXPEDIA

Very short walks to shops and food

Very good staff. They opened the big Tv room for playoff games.

Always great

Good

Room was impossible to get heat right...Also, didn't appreciate having front desk call our room to tell us to quiet down at 8:28pm. We had been in the pool for 2 hours and came up to room and got call 4 minutes later. Maybe have front desk find out who is running around making noise(we heard it too) before they randomly call rooms. Spoke to other parents and they said thy were given calls too.

all good

Tout était correct.

Good

All good

Best place to stay in KL

Always a nice stay. Clean, comfortable rooms and staff are great.

Too pricy for an old Hotel

Staff were very welcoming and helpful. The rooms were clean and comfortable. Pool and hot tub were very nice

Room was spotless, staff were very friendly, parking was a breeze.

na

All good

This is a great property, especially for a small town with limited options. The staff were super friendly and rooms were great too - kudos to the house-keeping department (Thank you for nice clean rooms)!! The only thing I would suggest is having a small gathering/ bar area or somethhing as it's difficult when you're from out of town and theres absolutely nothying available and nothing in town is open. Some people on vacation don't want to go to bed by 10:00 o'clock and not all contractors go home for the weekend. I think you're missing out on a real business opportunity here. Other than that, great stay!

When informed upon check-in that pool and hot tub were closed we asked for a discounted rate. Was advised we could gladly cancel our reservation with no penalty and find other accommodations. Could not believe management supported that approach and as they were off site was given email contact. Sent email to find out that’s exactly how management thought to rectify situation. Without those two amenities this property is vastly over-priced. Won’t be staying here again and advise all future customers to call first to check on hotel amenities. If pool is closed I wouldn’t pay more than $200/night for this property. Also - no need for standard management reply to my concerns saying reach out to discuss my experience. I did reach out while there and management did reply. They were well aware of my concerns and only offered us to go elsewhere.