I was with two friends, so I ordered extra bed/cot. I calked the hotel twice to make sure we’ll get a cot in our room.
We checked in, went to the room. No cot in the room, and there was no space for that. I had to go back to the reception, talked to different agent. She checked my reservation and changed the rooms. There was already a cot in the room, so I think the agent who checked in us didn’t see the remarks and gave us wrong room?