Stoughton Western Star Inn & Suites

探索 Stoughton Western Star Inn & Suites
7.8
好
基于 57 条评论
清洁度

8.2

客房舒适度

8.4

服务和设施

8.2

旅行者评论 Stoughton Western Star Inn & Suites

每页评论数
20
40
热门评论
Heather
8.0
/10
评论于 13几周前

Expedia Group verified review

It was nicely updated in the room, outside was run down and dated. Front desk lady was fantastic and very helpful. Breakfast was a typical buffet breakfast eggs, hash browns and bacon along with yogurts, toast, cereal and juice. A few minor issues in our room, but it’s a very small town hotel so it was expected. Front desk lady did everything to provide anything we needed.
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Tracy
10.0
/10
评论于 15几周前

Hotels.com verified review

Mary was amazing. Very helpful and respectful. Always going above and beyond. The house keeper. Didn't catch her name. Very respectful. Thank you so much. We will be back.
Tracy
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 16几周前

Hotels.com verified review

Amazing staff. Very helpful
Jason
10.0
/10
评论于 17几周前

Expedia Group verified review

Good
Charlie
2.0
/10
评论于 21几周前

Hotels.com verified review

Gave wrong room, no light in bathroom when we got there
Andrew
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双人入住
2.0
/10
评论于 22几周前

Hotels.com verified review

Beyond disappointed with our 3 night stay here. Service was poor from the first interaction and the quality of the hotel was dismal. It is clear that the people running it do not care, excuses at every turn and no accountability. The room did not match what was advertised or shown in the photos. The hotel smells like people smoke in the rooms and the smoke detector was removed in our room, so it seems quite likely. Our room was not properly cleaned or prepared for our arrival. Visible black mold in the bathroom and water damage on the floor. Nasty stains on the bedside tables. The front door to the hotel was broken and could not be closed and there were no efforts being made to address it. There were no efforts made to clean the property - there were even dead mini Christmas trees sitting right beside the exterior of the front door with ornaments still attached - in June. The key card for the room shows this is affiliated with the Hilton chain. What an absolute disgrace. We have stayed at many Hilton properties and nothing has ever been this bad. Hotels.com you need to step up your verification process. Send someone immediately because this location is an embarrassment to your brand. We have stayed in Stoughton every year for the past decade and this was our first and last time staying here. Do yourself a favour and check out the Smila Motel instead. It is way better bang for your buck and the owners actually care about their guests and the property.
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Jennifer
2.0
/10
评论于 22几周前

Expedia Group verified review

Won't be staying again
Nicole
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双人入住
10.0
/10
评论于 24几周前

Expedia Group verified review

Great as per usual!
Nicole
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双人入住
10.0
/10
评论于 26几周前

Expedia Group verified review

10/10 recommend! We have been staying here often after I had some flood damage/mould issue at my home. Maria and her husband genuinely provide a comfortable cozy and safe atmosphere at this hotel. They keep you stalked right up on fresh towels, linens, bathroom items and friendly conversation. They make your stay all that more enjoyable and positive. Their free breakfast is always something delicious and a good selection of foods for both adults and kids. We have stayed at many hotels and they are by far our favorite management staff. The beds are great and the private field view is nice and relaxing. Tons of dog space if you’re travelling with pets.
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Nicole
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双人入住
10.0
/10
评论于 27几周前

Expedia Group verified review

Our favourite place to stay. Even if you catch a stomach bug etc the front desk will go above and beyond to help “mom” you back to health. Highly recommend booking with Maria at the western star in stoughton!
Nicole
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双人入住
10.0
/10
评论于 27几周前

Expedia Group verified review

So clean and welcoming. Maria at the front desk is always helpful, tactful and lovely to deal with! Highly recommend
Nicole
icon-双人入住
双人入住
10.0
/10
评论于 27几周前

Expedia Group verified review

Nice and clean and the staff is great!
Nicole
10.0
/10
评论于 30几周前

Expedia Group verified review

Maria is lovely and always so helpful. Highly recommend!
Kyle
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双人入住
8.0
/10
评论于 32几周前

Expedia Group verified review

The Hotel was clean and quiet with a very easy and convenient check in. Would definitely dtay here again if oassing through...rate was also very reasonable
Tamara
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休闲 双人入住
6.0
/10
评论于 59几周前

Expedia Group verified review

The room was updated vs. pictures on Expedia so that was a positive..unsure why pictures were not recent. Staff barely spoke, not very friendly, unwelcoming, and not even ‘thanks for staying,’ or ‘how was your stay?’ at time of checkout. The hotel itself was fine but the bathroom and floor were dirty and in-turn makes the stay uncomfortable thinking about it being unclean. We kindly asked to have the bathroom cleaned the next morning and by late afternoon, still not cleaned (there were hairs in tub, on toilet n floor, pee spots on toilet from previous patrons, etc…). We ended up buying some cleaner from a grocery store in town and cleaned it ourselves. Not the best experience unfortunately. Sorry.
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Verified traveler
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双人入住
8.0
/10
评论于 61几周前

Hotels.com verified review

Pretty average
James
icon-
10.0
/10
评论于 72几周前

Hotels.com verified review

Was good
Chris
icon-休闲 亲子同住
休闲 亲子同住
10.0
/10
评论于 74几周前

Expedia Group verified review

Great breakfast
Ken
icon-商业
商业
10.0
/10
评论于 76几周前

Expedia Group verified review

Good
Jennifer
10.0
/10
评论于 76几周前

Expedia Group verified review

nice place, guy who was there was very friendly and helpful.
每页评论数
20
40

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