This room not so clean, but still OK

The room got coach and my rubbish [was] throw[n] outside [the] room, but the cleaner [did] not help to take it, and the room [was] so noisy

Hotel padan dengan harga. Ada iron dekat lobby.

Door damage and not fixed after complained. Hygiene not taking care well.

Kamar mandi kurang karena airnya agak macet-macet, kamar luas, tidak ada sabun, tidak ada shampoo, tidak ada odol, cuma ada handuk, overall baguslah untuk hotel budget, cari makan tidak susah.

Tidak ada ceret pemasak air, teh n kopi, hanya diberikan aqua gelas dan tidak ada tissue di kamar, hanya ada tissue kamar mandi. Untuk lain-lain nya sudah cukup baik, hotel halal, sarapan pagi lumayan, reception lumayan ramah. Jika ke Hatyai boleh lah menginap disini lagi👍

Good room and location. Last minute booking.

All great. Delicious breakfast. Can early check in. No deposit required.

ชอบค่ะ แต่ Reception ดูมึนๆไปหน่อย

Friendly staff. Comfortable place.

I booking room 2 nights for 4 persons but they gave me room for 3 persons, finally I must order extra bed but the payment must cash because the credit card machine was broken, it's really a bad day.

so far i love it.. but water in toilet not satisfy.. need improvement.. but love this hotel very suitable with muslim tourist

This was my immediate choose when I arrived there. most of the hotel was full house, but Merlin Grand Hotel still have rooms. The room is okay but breakfast is not enough for everyone. Toilet is clean. However bed is not very comfortable, but still acceptable.

Bed is a little shake as the spring might not be good .. I booked deluxe double but end up received a 2 single bed room ... when confronted the front desk, she said room was full and ask us to combine both single bed ...