Room was spotless, service was fantastic.

Fantastic. Extremely comfortable, clean and spacious room looking into the park. Very friendly, helpful staff. Highly recommend

Great hotel,staff excellent and the food first rate but will book directly with hotel in future.

Excellent service and food.

Staff were really lovely and helpful. Room was very clean and quiet, and the hotel was perfectly situated in the centre of Hexham. The only issues were the very few parking spaces available, and the fact we could only park for up to 2hrs with a permit during the day, if there wasn’t any space in the tiny car park. But we loved the hotel itself and would recommend.

Room was spacious and clean, staff were very courteous

Great location, really lovely rooms. Great restaurant and bar.

Felt welcomed by the receptionist when I arrived. Which goes a long way.

The room was lovely, the staff was friendly and helpful and the food was delicious!

Lovely atmosphere in the restaurant and bar. Staff very professional and friendly

Welcoming staff and lovely large room.

Rooms are excellent.

Room was spotlessly clean and very spacious. Large,modern bathroom with both bathtub and walk in shower. Food was excellent and staff extremely helpful and friendly. Hotel is in a great location in town centre.

Lovely hotel, friendly and helpful staff

Beautiful room, perfectly clean. Exceptional service, 10/10

Fabulous breakfast - really lovely room

We have stayed several times. All were good. Sadly this time the TV was not working - pxelating and not fixed. Also lighting in room so low we couldnt read. Great hotel so just feedback.

Great value, lovely interiors & very convenient for Queens Hall

Everything was excellent, check in, the room, dinner, breakfast, great staff, great chefs!

Great welcome on arrival and I have to say what a difference when every member of staff you come into contact are so warm and friendly. Well done to whoever manages the team