Although 2 rooms were booked and was stated as 2 units, the frontvdesk receptionist insisted two rooms were not booked and interpreted it as two beds. He was adamant and on escalating the matter with his supervisor the matter was resolved.
The hotel reception does not pick up the phone as given phone in the Hotels.com website.
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Sheshagiri
休闲
10.0
/10
评论于 27几周前
Expedia Group verified review
It is nice quiet place.
sheeba
2.0
/10
评论于 310几周前
Hotels.com verified review
Horrible experience ever. The wifi was dropping off every 2 min. The restroom tap leaked and smelled like gutter. There was a leaking sprinkler above one of the beds that soaked a bed completely. Complete waste of money.
Verified traveler
10.0
/10
评论于 343几周前
Expedia Group verified review
Nice Hotel on National highway and get it at discount price in Expedia. Com
Seema
8.0
/10
评论于 422几周前
Hotels.com verified review
Amazing
Francis Xavier
6.0
/10
评论于 442几周前
Hotels.com verified review
Rooms where ok not worth for the money paid.
In pictures it looks so good but in reality its ok ok..
Kalindi
10.0
/10
评论于 443几周前
Hotels.com verified review
Excellent stay at Hotel Le Ruchi The Prince. Property and rooms are very well maintained. Food is great. Staff is extremely courteous. Hotel is located at a short driving distance from most local attractions. Not so much for walking in the evening though. Overall a very warm and hospitable place.
Edmund
4.0
/10
评论于 492几周前
Hotels.com verified review
This hotel is terrible. The room was smelly and the breakfast was cold and bland. The toilet in the room was not cleaned and still had poo stains on the seat (although the cleaning staff had still placed a "disinfected" sign on it). The area is not very convenient either, as it's surrounded only by car dealerships; there is nothing of interest within walking distance. Perhaps it was a bad night, but when I stayed here many of the other guests were extremely rude and drunk; slamming their doors and yelling down the hallway at their friends. The hotel staff did nothing to quiet the loud party goers. I would not recommend this hotel.
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lauren
10.0
/10
评论于 495几周前
Expedia Group verified review
We had a nice 3 day stay here. The hotel staff were all very friendly and extremely helpful arranging taxis and rickshaws as needed to get around. Our room was quiet and the air con was very cool. Breakfast buffet was a delicious spread. Easy location. Our Bathroom was clean and bed was comfortable. Huge upgrade from our previous hotel. This stay exceeded my standards.
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Ali
6.0
/10
评论于 504几周前
Expedia Group verified review
The hotel was not nearly close to 4 stars, it had no tub, not many amenities. You had to pay to use an iron. Not worth the money I shelled out for this, I could have gone to boutique hotel instead.
Hans
朋友和家人
10.0
/10
评论于 20几周前
Hotels.com verified review
I can only repeat my last review. This is a fantastic hotel with a fantastic service and I will try to stay there next time I visit
Verified traveler
10.0
/10
评论于 21几周前
Hotels.com verified review
Outstanding hotel. Very good facilities and exceptionally helpful staff. Could not wish for anything more
Verified traveler
6.0
/10
评论于 447几周前
Expedia Group verified review
Das Zimmer war geräumig, das Personal super freundlich, das Pool sauber, das Essen gut.
Alles sehr empfehlenswert, wenn das Hotel mehrere Kilometer vom Zentrum liegen würde und über keinen Shuttle Service verfügt.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia