综合评分和评论 Lochway Hotel

WIFI ALWAYS LOST IN SIGNAL.

Staff are extremely helpful and friendly

Description of Hotel said bar and restaurant, The Bar only served non-alcoholic drinks from a fridge and the restaurant was the takeaway pizza business. I booked breakfast for a didicated time but in the morning. the person in charge did not know about it, or truth be told, hadn't looked for the booking form, so it would be another 1/2 an hour before it was ready. Beiing in the area for business, I could not delay. Rooms were okay but wifi would connect to a phone but not to a laptop, so I ended up running off my personal hotspot. In all honesty, probably better in in the local prison as at least there are communal areas there.

Nothing special or unique

The mattress was shot, had it's life and needs to be replaced. Otherwise clean property, and good breakfast and free parking.

I stayed at Hotel Lochway on May 31, 2025, and it was one of the worst hotel experiences I’ve ever had. The hotel has two separate buildings. While some of my family stayed in the main building, my husband and I were placed on the ground floor of the adjacent building. Around 2:30 AM, I was woken up by voices and noises coming from our window — and to my shock, a man was actively trying to climb in after opening it. We attempted to call the police but couldn’t get through, so we contacted the front desk. They told us the man was “just another guest” trying to get into the building. This response was completely unacceptable. We spent the rest of the night awake, frightened, and feeling unsafe and exposed. If that wasn’t enough, the room was filthy — dirty sheets, stained towels, and absolutely no hygiene products, not even toilet paper. It was clear the room had not been properly cleaned or prepared for guests. We only stayed here because there were no vacancies within a 100-mile radius that night. But if I could offer one piece of advice: do not stay here under any circumstance. I would have gladly driven another hour rather than spend a night in such a distressing and unsanitary place.

Lack of manpower

Shower issues and ni clean property

New owners still finding their feet, only real complaint was the kitchen exhaust fan which ran until 11pm, bathroom nicely renovated.

It was awful! Choose another. It did not look like picture at all

Staff were absolutely superb, particularly the amazing young lady

Slitet hotell, rummen hade behövt renovering. Finns restaurang på hotellet med dåligt utbud, väldigt simpel mat och ingen alkoholservering. Frukosten var croissant, smör och marmelad. Fanns även toast och svagt kaffe.

Main building rooms ok out building appalling condition and smell of damp! Charged extra for late check in! No reception staff! Generally all round a hotel i would never use again!

Thank you for all your help And early breakfast

room is quite noisy with poor sound insulation, breakfast is only offer cold food, if you would like hot food and need to pay extra, and charge extra for late check in.

Property needs a little TLC the staff and the food were excellent would quite happily 😊 stay here again, thank you to all staff.

Helpful staff. Dated hotel though adequate for the price paid.

The hotel could do with being refurbished but it is a 3 star hotel and for the price is acceptable, rooms could do with being cleaned a bit better but cant fault the staff and we actually enjoyed our stay will definitely return for another stay

The room was clean, comfortable bed, very nice bathroom. The staff were efficient and helpful. Good choice of vegan options on the menu. I would stay there again.