Room was basic, but comfortable. Bed was pretty firm but not too bad. The problem started on day 2 when we came back to find the room smelled like someone had been smoking in it all day while we were gone. It seemed someone in a nearby room was smoking and it was coming in in through the bathroom vent. The smell got worse and worse throughout the evening. About an hour later we went to take a shower, and there was no hot water. We let it run for 20 minutes and it never got warm. They did offer to move us to a different room, but it was already after midnight so...