Great location, friendly helpful staff, comfortable rooms but are now showing their age but still at a good standard for India. Restaurant are very pleasant serviced by attentive staff.

Na

A good place and amazing food

Need to improve

Simply amazing. Clean, comfortable and friendly. Highly recommended.

Phenomenal. Friendly staff, super clean facilities, phenomenal hot shower. Loved the vegan vibes.

Peaceful

The breakfast buffet was excellent. The hotel is very well maintained and the staff is very attentive to the individual needs of the traveler. I highly recommend this hotel.

Ideal location, clean and comfortable and probably the best restaurant in Siliguri.

I did not realise it was a vegan hotel :)

I spent two nights at Barsana. The non-vegetarian restaurant was incredible: because the service was so welcoming, kind, serviceminded, friendly and funny! The food was also delicious and the price was to be expected at a restaurant like this. The view was also wonderful and the restaurant decour. The spa: I had a wonderful fullbody massage from a woman much shorter than me and so strong. They were so proffesional and kind here and I loves the steamroom afterwards and their little extra things in the changing room. The hotell: housecleaning did an amazing job. Wow. The guard and doorman was also so attentive and as was the man who carried luggage, just wonderful! One man in the reception arranged for me a taxi from the hotell to Darjeeling. But he was rude and he made me uncomfortable for asking questions about the price, the safety of the cartrip. It seemed as if he took my questions personal and was very rude back. I did not like this at all. And they charged me a lot for the carride and the driver did not get enough of the money, in my opinion. Other receptionist, younger man, was friendly and polite. As a paying hotell customer there and a solo female traveller, I of course expect to be treated with respect and for staff to be polite. The vegetarian restaurant at the hotell had delicious food, but again I was a little let down by the service staff. They seemed not so attentive to me and frankly they seemed a little distant or unhappy with something, I dont know.

値段にしてはとっても広くてスタッフも親切で長期滞在によさそうです

ran out of bet twice in one week. Breakfast menu items not available any day. Otherwise it was fine

Everyone was helpful and friendly and prompt: the rooms were very clean and comfortable: they even had a taxi arranged and waiting when it was time to go to the airport!

Remote from Silliguri you might find some rest here, when there is no wedding or fonction.

It was palatial and very convenient. The food was delicious

I stayed here overnight with my family, the stay and staff was very good.

This was the most disappointing stay. Despite many attempts with the staff to have a functional wifi service, we were unable to obtain a stable internet connection. We stayed over a Saturday night and there was dance /disco in the hotel that lasted from 7 pm until 1 am. The noise was so loud that we could not hear the TV in our room and obviously, it was impossible to sleep. When asked about the music the staff lied about its duration. Also, the hotel will arrange a taxi for you (if you want to pay 3x the going rate). The only remotely positive thing about our stay was the quality of the food in the restaurant which was excellent.

One of the more modern hotels in the area. The staff was very pleasant. Would like to see eggs served for breakfast.

... beautiful hotel... great breakfast... felt very welcome as a single women...