The Staff there was terrible. We arrived there late at night and the black lady just yelled at us when we were trying to assist her to find our booking. We were offended with her poor attitude and would never stay there again!

A nicely maintained heritage building. Experience the peaceful natural environment.

住宿可以，房間滿意。 只是揸車前往時，若不注意，難以看見酒店門牌。

Postcode of the hotel took us to a wrong address. Luckily, the kind lady drew me a map and directed me to the right location. Thanks to her. Too many stairs to climb and with heavy luggage it was harsh. Without an air con or electric fan, the room feel stuffy. Otherwise, location is great, handy to all tourist attractions. It is a good pick!

酒店環境淸靜，工作人員服務態度👌，早餐尚算豐富，唯獨房間花灑水力不足、微弱😕

Great natural location, but not easy to find it, especially drive via GPS. Good in breakfast.

這酒店環境優美房間舒適有齊基本用品，想去這酒店最好是要自駕遊，酒店有充足車位，如果是坐火車或巴士要預留時間，在聖誕節去的話公共交通是沒有，整體很滿意。

Our room was lovely and clean and had everything we needed. Good choice of breakfast and kids were free which was a bonus, we didn't use the bar area or anything else. The only thing I would say but which wouldn't stop me from staying again was that it was quite an old building and maybe needed some decorating in some areas but overall it was nice and the bed was super comfy

Was good breakfast, very low range of meals at night, room was very odd, floor was very uneven in bedroom and the bathroom was not level. Door of room had a big gap that showed how uneven the floor was.

Lovely traditional hotel

The room was clean and spacious. Very friendly hotel staff and a beautiful location.

Great location with stunning views down the valley.

The hotel was interesting enough and not horrible. But there were some deficiencies. The exterior entrance doors are very narrow and there is nobody there to help you with your luggage. Or to even hold the door. If you are not very strong and need some help it might be a challenge. The front desk clerk when we checked in, was completely indifferent to us. When we had a problem with the Wi-Fi, she was condescending and never did get our issue straightened out. The Wi-Fi there did not work very well and if you have to work while you are staying there that may be a problem for you. We asked to waiter for help with the Wi-Fi and he said he’d help us with that and then he never came back. The room was OK except for the huge dip in the bathroom floor that made you feel kind of drunk when you walked in and the shower had a sour smell and what appeared to be mold on the walls. It was warm and no AC, which would be fine, except the window didn’t stay open and even if it did, they were pigeons roosting next to the window. I liked the idea of the hotel and the exterior was very attractive. But out of seven hotels we stayed at on this long trip. This would be the only one with a negative review.

Very go9d

The room was clean and the breakfast was buffet style (hot and cold) with an abundance of choice. Tea, coffee and a choice of juices were available. Check out was a simple key drop.

Clean room and the staff were very helpful with any queries. Easy to catch the bus into Bath

Comfortable rooms and beds with a good breakfast in the morning

Be careful about booking when weddings are taking place. Loud guests running up and down the stairs doesn’t make for the most restful of stays. Hotel is clean but a little basic.

Set in a wonderful location. Close to Frome. Helpful team. Hotel a bit dated but lovely gardens and room.

Hôtel correct mais en désuétude ; le tarif se justifie uniquement de par sa proximité avec Bath. Nous étions aussi logées le même we qu’un mariage donc en terme de nuisances sonores ce n’était pas idéal. Petit déjeuner très simple