非常放鬆的地方。

服務態度很好

Comfortable, clean, polite

門口就有停車場 在大廳check in時就會幫你把行李送到房間，整體的各種設施以及周邊觀光介紹都非常的詳細 大浴場的設備都很新，還有提供多種洗髮精供選擇使用

食物高質，酒店設施及房間非常整潔，服務員體貼

寧靜美麗舒適的地方，非常適合舒壓放鬆度假

房間寬敞舒適有床瞓，不用睡榻榻米！ 溫泉就在房間內半露天，價錢可接受！ 一泊二食晚餐有牛肉刺身，算係比較特別的一種

Good experience 😄

服務人員親切好溝通環境很棒 早晚餐也很好吃 很適合自駕遊

Excellent services Nice onsen and view Highly recommend

晚餐同早餐好豐富

位置比較遠，寧靜/舒適/食物不錯 隔音一般

非常放鬆的飯店 這次總共9大4小同遊.. 飯店前台人員 服務非常棒 早餐以及晚餐真的很美味... 期待再去享受一次

公共溫泉很舒服，員工服務也很好，但是房內附的露天風呂蚊子好多，而且蚊子很大隻，建議飯店可以增加室外驅蚊或環境滅蚊。

房間內的戶外浸浴很大很乾淨，非常滿意。 員工服務態度很熱心有禮。早餐晚餐也很精緻美味。 整體非常滿意，性價比高。

晚餐和早餐都很好吃和豐富, 員工熱誠有禮, 很好的一次住宿體驗

A very relaxing quiet place with beautiful mountain view. Staff service is excellent. Everything is so thoughtful and well arranged. Dinner is good and we particularly enjoyed the BBQ wagyu. Its' onsen facilities are wonderful as well. We enjoyed our 2 nights stay in Hotel Yumeshizuku a lot.

精緻的溫泉酒店，員工親切有禮十分願意提供幫助及意見。獨立風呂的體驗很好，水溫比大浴場的熱mall 具境色一流！

員工服務一流，友善體貼。餐廳食物美味精緻，私人溫泉設計獨特。價格算合理。2F有全景觀景台很壯麗! 如果我有機會，我也想留下來。

A great hotel that you can barely see the smoke from the Aso Volcano at the balcony. The staff's service is great and they tried their best to communicate with you in English. The room is clean, classy and spacious for two. Yet, if it's for three persons, it would be a packed. The sandal at the balcony was rather old and it needed to be replaced. The temperature of the hotspring was a bit too high and the elderly was complaining it's too hot. The food is great and fulfilling. For the massage chair, it's the first time that I have to pay for it in a hotspring hotel! it would be great if it's for free.