8.1
Very Good
From 34 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.7

Location

8.5

Service and Facilites

8.0

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Traveler Reviews The Noble Swan Hotel New World

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Customer reviews
P***m
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Medical
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8.1
/10
Reviewed 9 week(s) ago
好的。总体来说价格和服务都还可以。
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C***s
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6.0
/10
Reviewed 15 week(s) ago
和照片以及酒店实际的差别很大,房间设施比较陈旧,而且有很多霉菌。
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1 people find it helpful
A***t
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8.5
/10
Reviewed 28 week(s) ago
The staff was very helpful and the room's facilities are good.
1 people find it helpful
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Parlindungan H.
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9.1
/10
Reviewed 29 week(s) ago
Untuk muslim dekat dengan area makanan halal, nguyen ann nigh. Dekat pasar ben than, kamar family nyaman dan luas, staff ramah-ramah meski kurang fasih bahasa inggiris. Semunta mantaplah
2 people find it helpful
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Anggiaseva P. D.
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6.0
/10
Reviewed 59 week(s) ago
Oke jujur harga oke tapi ga oke buat fasilitas, first jendela kotor banget ga pernah dibersihin. Kedua 3 malam nginep di sini yang ramah staffnya cuma 1 cowok yang kurus, sisanya jutek banget. Malam kedua mau tidur kedengeran suara tikus dari plafon, abis itu minta air putih susah yang harus inisiatif dulu, ga ditawarin buat refil jadi harus nunggu yang biasa bersihin buat ngisi. Air kamar mandi ada bathupnya tapi ga berfunsi alias air kerannya ga bisa diidupin. Tapi emang akses kemana mana gampang dan tempatnya luas apalagi ada bidetnya. Cuma untuk balik dan rekomendasi engga, better cari yang lain karena kalian bakal bad mood denganstaff depannya yang sedikit ga sopan sama tamu. Bahasa inggris juga ga bisa yang bisa cuma dtaff cowok tadi. Entah ga bisa atau sengaja. Depan ada CK dan belakang ada Familymart trus maju depan gang udah ada halal street. Oke thank you buat 3 malamnya
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2 people find it helpful
s***a
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Leisure
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8.8
/10
Reviewed 60 week(s) ago
The location near to benh tanh market, walking distance. There is a lift in hotel, don't worry if you bring lot of luggage.
2 people find it helpful
Mohd N. F. B. M. A.
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9.1
/10
Reviewed 76 week(s) ago
Hotel yang boleh di katakan selesa.. hanya jalan kaki 3.minit sampai ke Malaysia street...
1 people find it helpful
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Desy J. S.
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9.7
/10
Reviewed 81 week(s) ago
The room is cleaned. Eve though we're near to the city but there is no noise. You can sleep peacefully. And the place is really close to ben than. I like the girl reception, name IY. Can speak english and helpful:) overall, all great:).
1 people find it helpful
Nguyen N. K.
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6.2
/10
Reviewed 107 week(s) ago
đã yêu cầu rõ, nhưng hotel không xuất hoá đơn VAT
2 people find it helpful
Vu Duc Thien
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4.8
/10
Reviewed 114 week(s) ago
Từ cửa khách sạn đã bẩn và bốc mùi, lối đi nhỏ xíu để đầy rác. Không cần lên đến trong phòng, ngay phòng lễ tân đã rất bẩn và hôi. Mọi người đặt phòng trên app cũng nên check lại kĩ nhất là đừng thanh toán trước khi nhận phòng. Mình đã thanh toán 2 đêm ở đây nhưng không thể ở được và chuyển sang khách sạn khác. From the hotel door was dirty and smelly, the aisle was tiny to full of garbage. No need to go up to the room, right at the reception room was very dirty and smelly. Everyone who makes a reservation on app should also double-check that do not pay before booking. I paid for 2 nights here but couldn't stay and moved to another hotel.
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11 people find it helpful
Nguyen T. A.
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8.8
/10
Reviewed 116 week(s) ago
Phòng hơi nhỏ. Nhưng hợp với giá thành, tiện đi lại
1 people find it helpful
cici d.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 119 week(s) ago
Located at district 1, near Ben Thanh Market, nice small hotel with comfortable bed, clean, AC cold, they do not serve breakfast but it is not important because a lot of good restaurant near the hotel. The staff very friendly and helpful specially Mr. Giap, thank you Mr. Giap and The Nible Swan Hotel New World. For sure I will come back.
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cici d.
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9.7
/10
Reviewed 119 week(s) ago
Right decision stay at Noble Swan New World, located near Ben Thanh Market, a lot of restaurant nearby, great hotel, comfortable bed, clean bedsheets and pillow, aircon working well, and the most important is friendly and very helpful staff, thanks to the receptionist to make our stay more enjoyable.
2 people find it helpful
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DAO T. T. L.
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5.4
/10
Reviewed 132 week(s) ago
- Phòng bụi, không có tủ lạnh trong phòng, thang máy lâu. - Ổ điện đầu giường bung khỏi tường và không an toàn khi sử dụng.
5 people find it helpful
Anh T. B.
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6.0
/10
Reviewed 170 week(s) ago
Nhân viên yêu cầu phải thanh toán trước khi đến Khách sạn nếu muốn giữ phòng. Không thực hiện vệ sinh phòng hàng ngày.
5 people find it helpful
Accommodation's Reply
22 Apr 2022
是的,感谢您为酒店留下评价。 - 我们确认已联系您支付房费,但此操作完全出于自愿。Traveloka 的付款页面非常清晰。如果您选择“到店付款”,酒店可以主动取消您预订的房间。如果您不想酒店保留房间,也可以拒绝付款。 - 酒店工作人员确认他们没有收到您的任何房间清洁请求,因此不会进入您的房间进行清洁。 我们希望除了以上两个误会之外,您对我们的所有产品和服务都感到满意。谢谢,祝您下次有更好的体验 <3
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Nguyen T. K. O.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 183 week(s) ago
Phòng ốc sạch sẽ, nhân viên nhiệt tình. Vị trí của khách sạn rất thuận tiện: gần chợ Bến Thành và các điểm du lịch xung quanh. Đối diện khách sạn có CirleK rất tiện lợi. Điểm cộng là khách sạn có thang máy.
7 people find it helpful
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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