We arrived at 2100 after a long day and we were told the hotel had overbooked the room and receptionist didn't help us to arrange alternative accomodation which caused lots of stress as we found ourselves with nowhere to stay in an unsafe city so late at night. We had to find our alternative accomodation with no assistance from anyone. Next day our room was available on the second night. The hotel is basic,with minimum facilities and facing a very noisy street even at night time It's next to a mosque so you hear the call to prayer early morning. I would not recommend this hotel as I found the experience and customer service very poor.

We booked two rooms but non of them was ready: no towel, soap or shampoo, one room had debris on the ground and the curtains pole was standing against the corner! So we started asking for all the missing stuff, we got big towels and soap we were told to wait for the shampoo till the nightshift guy came. One room got easily the hot water but one not when I wanted to shower at midnight. The front desk clerk was away, so hopefully we got hot water in the morning. The included breakfast was horrible so we didn't use it in the 2nd day! We asked to change one room in the 2nd day because the drain was clogged! Electrical outlets were easily coming off the wall. I've documented all my reviews with pictures.the stuff were willing to help but they have nothing in hands.

Convenient location

Service is excellent

séjour affreux! J ai réservé un hôtel 3 étoiles mais je me suis fait escroquée. Aucune étoile chambre insalubre misérable sans aucune affaire de toilette avec odeur d égout dans la salle de bain!!! petit déjeuner correct et le réceptionniste du soir tres serviable ! L emplacement donnant sur une rue très bruyante! A fuir !!! publicité mensongère Les photos sur le site sont fausses! Pas de frigo dans la chambre alors qu il fait 39 degrés !!!! Vu l état de la chambre cela ne méritait pas le prix que j’ai payé !!! La chambre était sale à notre arrivée avec de la poussière sur la chaise et sur les tapis. Et la douche est un coin avec un robinet!!!

Online pictures of the rooms and amenities are deceiving! The linens were very old and ragged, the pillows dirty and flat, the bed hard as rock, no lamps. Breakfast was inedible and the restaurant menu was not appetizing; coffee had to be brought from another shop. There were no toiletries, only a small piece of soap. The bathroom had a very loud fan, had no robes, and no hand towels; bath towels were ragged. The shower didn't drain well and was not clean, there were no shower curtains or bath mats, and definitely no robes. The "terrace" was also very outdated. Positive things: the staff was kind and courteous, the room had a television and wifi access.

A wonderful location, wonderful staff, right in there heart of Fes

Ismail at the reception is an amazing guy, super helpful super supportive and honest, also the other ladies are amazing. Breakfast is super good.The rest is honestly average or below average even.

No teníamos jabón No teníamos papel higiénico Faltaban toallas Al pedirlas nos dieron pequeñas y muy muy viejitas y gastadas. Malos modos el señor de la noche. Carísimo por lo que nos dieron.

Beds are like stone… No Water on rooms, no toilet paper. One towel

1泊の予定が2泊することに。 メディナにとても近く、隣には美味しくて人気のCinema Cafe(tacosオススメ👍)、すぐ近くにはハヌート(小さい商店)があります。 タクシーはホテル前まで来ることは出来ますが、その先の道が細かったりするので、ホテルすぐ近くのロンポワンで降ろしてもらうとタクシーも嫌がりません。 メディナの中の宿に行くには車が入れないので、基本歩きです。道もボコボコなので特に大きなキャリーケースは移動が大変です。そういった経験があるので今回はブルースカイさんを選びました。 結果は大正解！とても便利な場所です。 また部屋にはエアコンがあるので夏でも超快適です。 各部屋にシャワーがあるので時間を気にせず入れますが、シャワールームの設計がよくないため水が変に溜まります(モロッコではよくあることなので、普通のことですが) スタッフは全員とても優しくて大満足でした！みんな働き者です。 次くる機会があったら、またここに泊まろうと思います。 agodaやbooking.comにするより、受付で支払う方が安かったです。

Kan bestemt ikke anbefales. De kunne til at begynde med ikke finde vores reservation. Tror vi fik deres "nødstilfælde" ekstra værelse. Sengen var så hård at det ville være blødere at sove på sten gulvet. Døren til badeværelset kunne ikke lukkes. Det var ikke noget badeforhæng, så alt blev vådt når man havde været i bad. 3 overnatninger og ingen rengøring. Stikkontakter er hang løst ud af væggen, kommode så skuffer var sat forkert i, så ingen af dem kunne åbne. De faciliteter som var angivet ved booking var ikke tilstede. Vi tjekkede ud en dag før tid grusomt kvaliteten og servicen på dette hotel.

It was superb, the service was nice n the hotel is clean and breakfast is amazing.

Convenient for taxi drop off, very close to Medina. Good continental breakfast. Basic clean hotel

We stayed for days at the Blue Sky Hotel. A beautiful clean and recently refurbished hotel that combines being in the old Medina with easy road access. Taxis can stop right outside. Staff were excellent and responsive, speaking good English and the rooms comfortable.