The room facilities are old, TV remote control has no power, shower water too weak, room floor is not flat.

We couldn’t even stay the night because the window was boarded up with wood. And the fan that was provided was blowing hot air and was full of dust.

We have just returned. On arrival the man at reception was quite rude and abrupt Our room was horrible, the shower broke so unable to shower for one day.. No maintenance man on call to repair so one of the young girls at reception give a go. She got it working but it only had one temperature (scalding hot). Back we went to reception, she said she would try her best for us and to be fair it was working when we came back.apart from the rude man at reception desk,the rest were all good. The property needs a complete refurbishment. So tired and dirty. The carpet,we'll I've never seen anything like it. Breakfast ok and location very good,but the owner needs to pull his finger out

The hotel is situated in a good position to walk into St Ives or beach within minutes. The view was amazing too. Room was comfortable, clean but in need of a revamp. The parking was a massive bonus for St Ives, unable to use lounge areas as had our little dog with us.

PG teabags? Ask for one more pound, and put a real tea into the room, suiting the charm of Cornwall.

Flott utsikt parkering på jernbanestasjonen som ligger ikke langt unna men lang bakke opp til hotellet. Koselig liten by

The part of the hotel that we given was the old part which to be honest requires a complete refurbishment with a lift as we thought there was a lift but not on our side especially as we were on the 2nd floor and pensioners We were not told what time breakfast was or where to go for it also the shower in our room was intermittent so all in all not a great experience

TV and Shower didn't work, there is no air conditioning or Wifi available in the building. The hotel is pretty old and well overdue its imminent refit at the end of the season. Location is 10/10 right by st ives train station overlooking the bay. Quite noisy at night and the rooms get extremely hot even with windows open and fan blowing (we stayed end of June it wasnt even that hot outside!)

Fantastic location in the area and great parking facilities which is a real plus. Unfortunately our room - despite having a lovely sea view - had a strong overbearing smell, a very stained carpet and visible mould in the bathroom which was unpleasant.

Good location near train station and away from the hustle and bustle of the centre. Stunning views, more than made up for out dated decor. Lovely to lie in bed listening to the waves and have an early morning cuppa. Plenty of choice for breakfast and was able to drop my bag off at the hotel on way into town when I arrived and pick up for my train when I left.

Albergo molto poco curato, moquette sporca e maleodorante. Inizialmente mi avevano dato una camera all’ultimo piano con carta da parati staccata che scendeva sopra il letto. E muffa sul soffitto nella camera e anche in varie parti dell’edificio. Ho chiesto un cambio e mi hanno dato una camera con bow window con vista. Buona la colazione. E hotel centrale, ma non sulla spiaggia come sembrerebbe nella brochure.

fair conditions fair conditions fair conditions fair conditions

Personalen på frukosten var väldigt bra det var struligt när vi skulle checka in fanns inget rum först men det löste sig till 16.30 lite underligt tycker ja mvh Sören bokade hotell för så länge sedan.

I recently stayed at this hotel in St Ives and had a very disappointing experience. The room I was given did not match what was shown in the booking photos at all. It felt misleading and not worth the money. Cleanliness was a major issue — the room was not properly cleaned, which made the stay very uncomfortable. Basic services were also missing, and when I raised these concerns with the staff, there was little to no response or effort to resolve the situation. Overall, the lack of cleanliness, poor service, and mismatch between the advertised and actual room made this a very negative experience. I would not recommend this hotel to others and strongly suggest future guests be cautious before booking.

Lovely hotel with excellent staff. The property is a little dated and could benefit from some refurbishment, but overall we had a pleasant stay. The only issue we experienced was parking on arrival, as there were no spaces available and we had plans for the day. However, the staff were extremely helpful, took my keys, and arranged to move the car as soon as a space became free. Their professionalism and willingness to help really made a difference.

Great location, friendly staff, but the hotel needs renovations

Amazing beach facing views, cozy rooms and helpful staff.

View was fantastic. Room was very basic. Towel rail wouldn’t work, shower screen inappropriate and parking was extremely limited.

Dålig frukost men mycket bra läge o fin utsikt från rummet

The Staff were absolutely amazing so helpful the Breakfast was great the shower in the room was terrible no pressure would be better if you washed in the sink hotel is closing in September hope they will make things better when reopen terrible smell of damp on the stairs up to the room