The room facilities are old, TV remote control has no power, shower water too weak, room floor is not flat.

Room 102 lovely but very tired, peeling paint, mould and a year of dust in the bathroom, dressing and bed area clean, very draughty by the beautiful windows, sash cords missing but they do provide a lump of wood to keep window open if needed, also thick in dust peeling paint and mould …. Stains on the carpet and walls… needs a lot of money spent on it, breakfast was fine, some nice staff others couldn’t be bothered… perfect location!! Would I stay again? Yes , but would take some cleaning products

Positives - reasonable price, central location, sea view from room, which was clean. Negatives- room very hot- not possible to turn off radiator, road noise made it difficult to sleep, very aged/ faded decor

Second time staying so we knew what to expect. But had a superior this time, which was far better and a sea view!

Polite staff Lovely breakfast. And fantastic sea views.

the hotel was not kept as clean as it could have been. room service was only on request. other service was not always up to the mark. rundown appearance of all.

Room was in poor condition did not match pictures on advertisement. Understand this was a budget price, but the room condition was very tired, walls were stained and water damaged. Shower was useless. Reception and breakfast staff were ver pleasant

Bath not draining , water very less than normal

The room was awful, dirty and grubby. The carpet had big holes all over and was so dirty I had to use the bathroom towels to cover it so I could walk on it!

The lobby’s and dinning areas where clean and nice but the room I was in “21”well it needs to be taken out of service, all the wall was showing mould had been there previous and just painted over, pipes in corner of room had mould and rust pulled the bed out away from wall covered in mould, carpet had holes in all over, bed mattress and base needed throwing away. Can’t say anything about other rooms as I only had access to the room I was in. wouldn’t stay here again. If I could upload photos I would :( :(

A two night weekend stay, quiet time of the year so was allocated a larger room than booked which was very much appreciated. Booking in and out was simple, staff were pleasant and room was clean and comfortable. No complaints, would happily stay here again.

Great location clean just needs a little TLC

Amazing hotel

Very nice, very freindly staff and perfect views from our room at a reasonable price.

The hotel is situated in an ideal spot, very close to the town and a number of beaches. The staff were excellent and the hotel was very nicely decorated ready for the xmas period. The breakfast was absolutely excellent with everything piping hot. Parking at the hotel is very poor but there is local car park parking by the train station a short walk away (albeit up a lot of steps and up hill). The hotel is very dated and the rooms themselves need redecorating and brought up to date. Compared to other hotels and B&Bs this was very cheap in the area and maybe you understand why when you see the interior. We stayed for 2 nights whilst visiting family in the area which was ideal, but if you had booked it expecting a nice modern hotel you would be disappointed.

Friendly staff, lovely room with an amazing sea view

This hotel has seen better days but I think it is currently under refurbishment. Nonetheless it is clean, well maintained. Rooms are big and I was granted a sea view room even if I booked a regular first priced room. The breakfast is average but I likes it. The staff is nice and helpful. I like the charm of the 70s-80s Grand Hotels, if you do too I would highly recommend the St Ives Bay

Great location. Close to train station. walking distance to town.

Decent hotel at a good price

Every thing was perfict