Holiday Inn PLANO - THE COLONY, an IHG Hotel

探索 Holiday Inn PLANO - THE COLONY, an IHG Hotel
8.6
非常好
基于 1,008 条评论
清洁度

9.0

客房舒适度

8.8

服务和设施

8.8

旅行者评论 Holiday Inn PLANO - THE COLONY, an IHG Hotel

每页评论数
20
40
热门评论
John
10.0
/10
评论于 13几周前

Expedia Group verified review

Nice,clean
Emari
10.0
/10
评论于 13几周前

Hotels.com verified review

This was the second time I stayed here. The place is quiet. Roads are clean. The TVs are more modern. Lots of food options around.
Priscilla
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 14几周前

Expedia Group verified review

Our stay was good.!!
Yesennia
10.0
/10
评论于 14几周前

Hotels.com verified review

Stay was great! Super clean rooms. Staff was super nice and beds were so comfortable! We will stay there again next time we go to WorldSprings since it’s also right down the road within a 5 minute drive.
pablo
icon-休闲
休闲
10.0
/10
评论于 15几周前

Expedia Group verified review

.
Sergio
icon-休闲 双人入住
休闲 双人入住
6.0
/10
评论于 15几周前

Expedia Group verified review

The AC wasn't work properly
Will
8.0
/10
评论于 16几周前

Hotels.com verified review

The breakfast isn’t worth the $6.99 pre purchase and definitely not $12.99 the same day purchase.
William
8.0
/10
评论于 16几周前

Expedia Group verified review

Nice
Bryce
icon-休闲
休闲
10.0
/10
评论于 16几周前

Expedia Group verified review

One of my fav places to stay… Good price.. lots of shopping and food choices..
Alagi
icon-朋友和家人
朋友和家人
4.0
/10
评论于 16几周前

Hotels.com verified review

I worked in the front desk to check in and I was told that a $50 fee must be hold on my card. There payment system will not accept my card and as a result I was told that I will not be able to get my room keys as a result. At this point I already booked my hotel through Hotels.Com. Called my bank and they confirmed that there’s enough money on the card to covered the $50 hold fee. Called Hotel.Com and I was told by the agent that I have to wait until Monday to resolve the issue. I have no where to go to spend the night. An hour goes by sitting there thinking what to do next. I was ready to leave and then Bailee, the Front Desk Agent asked me to try and insert the card again to see if it would work this time. I guess she configured the computer. Suddenly, the payment when through after an hour plus. It was all out a very bad service and experience.
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Sheila
10.0
/10
评论于 16几周前

Hotels.com verified review

Room was nice and clean. Bathroom was nice with glass shower. Big nice comfy bed. Microwave and mini fridge. Nice pool. Nice smoking area and areas to sit at and relax. Hot breakfast for additional cost. Not that great. Sausage was very dry. French toast and fresh fruit was good. Inside lounge. Staff was professional and courteous. Price was good.
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Peter Anthony
icon-商业
商业
6.0
/10
评论于 17几周前

Expedia Group verified review

The service wasn't great, we were there for a multi-day meeting and the coffee was always running out, nobody was ever checking in on us. The hotel is being converted into a Hilton Garden Inn as we speak. Hopefully the customer service will improve along with the renovation.
Kayla
10.0
/10
评论于 18几周前

Hotels.com verified review

The stay was pleasant the only thing I wish they would have done was go and clean the room while we weren’t there. We did not have a chance to try the food but good deal breakfast buffet for 12.99 . Good location very near the expressway and places we had to go to. Will recommend and definitely stay again
Kara
icon-休闲
休闲
10.0
/10
评论于 18几周前

Expedia Group verified review

The receptionist was very kind and helpful! The parking was convenient and anywhere we wanted to go was right near the hotel. The beds were very comfortable and the rooms were very clean. We were very impressed that they had a smart TV that offered prime, Netflix, etc. A lot of hotels that we have gone to do not give you that option. I would definitely stay at this property again!
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Krystle
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休闲 亲子同住
10.0
/10
评论于 18几周前

Expedia Group verified review

Great location! pool was fantastic and well maintained! room was clean and comfortable.
Michael
2.0
/10
评论于 18几周前

Expedia Group verified review

Bathroom had hair all over and there was food still left in the microwave from the previous stay. Air conditioner took hours to cool down.
Stephen
10.0
/10
评论于 18几周前

Expedia Group verified review

How ‘bout a free continental breakfast, yo?
Frederick
icon-休闲
休闲
10.0
/10
评论于 19几周前

Expedia Group verified review

I'm never disappointed choosing the Clarion when I come up from the coast to visit family.
Ashley
icon-休闲 双人入住
休闲 双人入住
4.0
/10
评论于 19几周前

Expedia Group verified review

The property was not clean and smelled like wet dog in many areas. The floor boards in our room were broken and hurt if you walked over it/tripped over it. The water was also shut off for several hours so we couldn’t use the sink, shower or toilets. Then on our last night from about 7:30-9:45, they had workers in the back with sledge hammers breaking down cabinets and loading them into a truck and it was very loud and we couldn’t get sleep. We called the front desk to complain twice and she didn’t have any info on when it would be done or why they were doing it at night. We requested a manager and she said the manager would be there in the morning which was not true.
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caroline
8.0
/10
评论于 19几周前

Expedia Group verified review

Hotel was nice, staff were ok ! We booked a two beds bedr
每页评论数
20
40

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