Clean room. Lovely helpful reception staff. Lovely grounds and amenities. Steam room temperature needs fixing either no steam or excessive. Breakfast was incredibly disappointing for the fresh cooked food. Eggs benedict, cold, no garnish, watery hollandaise and grey packet sliced ham. Continental buffet bar is good. We would stay again but not order breakfast.

Poor service, no food available, not the hotel it makes out to be.

Love everything about this hotel

Lovely hotel. Excellent breakfast. Friendly staff. Always a real treat staying at The Spa.

The spa facilities, the restaurant, the lobby, and the service were fantastic. It was also very easy to access the town centre on foot or by bus.

The staff are always very friendly and professional. The rooms are always clean and tidy. My favourite hotel in TW

Yes

Very clean room, great temperature already set, comfortable bed, plenty of room, nice touch with the teapot and cups and sauces for tea. Staff were very friendly, especially the lady serving breakfast, she had a huge smile on her face and really made me feel welcome. Delicious breakfast, gorgeous grounds around the hotel, ample parking space. All in all, excellent. Will definitely stay again

Needs updating

The room was immaculate, and because it was a special occasion I think we got the best room! It was like a small apartment! The staff are lovely & very helpful, will save up to have another stay sometime & just take time to relax and enjoy the facilities more. 100/10 loved it.

Hotel agreable. chambre propre mais un peu vieillotte. Un spa agréable accessible. Attention à ne pas avoir une chambre au dessus du bar. Personnel serieux et agréable. Si vous avez un problème on vous trouve une solution

Always wonderful.

My stay was great, staff were friendly and amenities were excellent. Everything was very clean and comfortable

Swift check in, nice quiet comfortable room on top floor. Breakfast was good standard n efficient. Staff were all accommodating.

Beautiful hotel with lovely stuff. Exellent price. Clean. Very warm & welcoming. Great attention to detail. Gym/spa area fantastic I will 1000% stay again. Room was lovely. Bath robs in wardroom. Slippers. What more can a man ask for! May even stay again tonight!

Great venue with lovely amenities and a solid soa

Everything was good. A mattress topper (which most hotels have nowadays) would have made the bed more comfortable and better softer pillows.

Nice complimentary room upgrade. Warm, cosy.

Room next to lift very noisy throighout the night

The room it’s a amazing! Just the bed it’s not really big! It’s a double size!