We, my daughters and I, had a wonderful stay overall and really enjoyed our time here. The food was one of the highlights of our trip - the buffet offered an excellent variety for breakfast, lunch, and dinner, with many delicious options each day, making it especially convenient for families. A special thank you to Christina, one of the managers, and Nadia at reception, who were exceptional and played a big role in making our stay smooth and enjoyable. We also greatly appreciated Demetrius and the drivers who transported us on excursions and to the ferry. Nadia from the reception area deserves special recognition for her warmth, attentiveness, and outstanding hospitality. The excursions were excellent, especially the northern island tour, which my children absolutely loved. The only downside for us was the towel policy, as guests were expected to reuse the same towels for several days and replacements were not readily available when needed. We also found that the friendliness and helpfulness of the reception staff varied depending on who was working. Overall, however, we had a very enjoyable stay and left with wonderful memories of Zakynthos.

Wonderful Hotel, it would be good to have the pool open past 6pm and a shelf in the shower for toiletries would be nice, great location

The room was dated. No hot water on 3 days out of 5 of our stay.

Good place, but need more variety of food

Das Essen war super lecker und abwechslungsreich, einzig die Getränke waren nicht lecker. Das Personal war zu jederzeit herzlich und freundlich! Der Pool ist sehr schön! Die Zimmer entsprachen KEINEM 4* Hotel. Keinen Föhn, Schimmel im Badezimmer, ein unangenehmer Geruch aus dem Kleiderschrank, rostende Lampen, unterschiedlich hohe Betten. Dreckige und muffige Klimaanlage. Keine Ablagemöglichkeiten oder Haken zum anhängen. WLAN grundsätzlich vorhanden, Geschwindigkeit lässt sehr zu wünschen übrig. Da wir uns eher seltener im Zimmer aufgehalten haben war es dennoch ein schöner Urlaub.

Il cibo in generale di scarsa qualità. All inclusive molto limitato. I letti sono comodi, ma la pulizia della camera lascia molto a desiderare. Il mare di fronte all'hotel è molto bello, ma ombrelloni e lettini in spiaggia sono a pagamento. La piscina è grande, ma sporca.

Amazing resort , great team and great beaches

This hotel is simply amazing. The staff are superb, very friendly and accommodating with a wonderful smile always on their faces. The food is really good but an option that includes only breakfast would be great. You can’t be in a Greek island and not be able to experience all the tastes they have

Great time.

Food was poor, not much entertainment for children. Room wouldn’t lock ( asked reception 3 times). Ate outside hotel on most occasions loads of restaurants. Drinks quality very poor soft drinks are way too sweet.Alcoholic drinks are of an average standard

The hotel needs a renovation and the insulation of the walls, if someone slams the door at one end of the corridor it is heard at the other end.Also trucks were coming very often in the front of the hotel and making noise.Some of the staff was not friendly,there was only one elevator and the room attendant had the priority, the guest was waiting for elevator because of the staff,room attendance entered the room without knocking on the doors, the food was not wow either, every day the same food, snack time was the food left over from the day before. The hotel was not worth the money it was much more advantageous if we didn't take all inclusive and went to the restaurants and taverns.

Very nice place! The location and the area around is perfect. The all-inclusive packege very convinient and worth the money. I am very satisfied and can reccomend

Location was good, very clean. But when i had a computer booking error the hotel and hotels.com refused to work with me to reschedule the dates so i had to pay for a night when i couldnt be there. Breakfast was good, dinner was not. Booked a pickup with hotel and they forgot to put it through and i almost missed my ferry

From the photos, we expected a beautiful hotel on the beach. Tsilivi Beach Hotel was old and smelt like mold throughout. When we arrived,, our bedding was dirty, and the air conditioning unit made a loud noise whenever it was turned on. We let the front desk know asap and requested a new room. However, they were very dismissive and denied our request, saying it was normal. The tap water is not safe to wash your face or brush your teeth as it smells like sewage. We checked out a day early and did not receive any compensation.

La playa hermoso

Overall hotel very good through out, location petfect right next to the beach. Shame they dont offer sun lounges on the beach. Rooms ok and offer everything you need for your stay. Food was all inclusive, plenty choice for everyone, no issues. Pool is lovely sun loungers and beds are a bit of a problem as if you dont get up early yea knackered. We seem to have to follow suit as most beds gone by 8am. Which is a shame. Bar area is ok but very basic, cups for drinks are small even on a night for a beer. So i would recommended them getting pint glasses just for the beer. Everything else ok. Entertainment area is poor, one bar and sitting area for this. Poor. Entertainment is also average. Other than that hotel is good and definitely stop again

The hotel overall is very nice, excellent location. However the all inclusive food option does not cater for british tourists.

O

Mixed feelings about this review. One hand I have the staff members that they do the maximum that they can with resources that they have. In the other hand issues with noise, hot water, ( both addressed by the management as soon as they could) room hygiene, restaurant food hygiene and limited variety ( staff members sticking their hands on food - although using gloves), sun beds are outsourced so you’ll need to pay for it, and each day is a different price, be aware. If you suffer from food allergies this country isn’t for you. The potential and location of the hotel is huge but due to the lack of investment they are set to fail, at this stage no way is a 4* hotel.

Fantastic place and good location next to shopping, restaurants, and all of the natural wonder of Zakynthos