Too smaller

I stayed here during the Chicago Marathon weekend, and unfortunately, my experience was terrible. I had to change rooms three times — the first due to possible insect bites, the second because the bathroom was completely clogged, and the third because I no longer felt safe or comfortable after all the issues. Even after moving, I still couldn’t rest properly. The rooms were small and poorly maintained, with signs of humidity and lack of proper cleaning. For the price charged, this hotel does not meet even the most basic standards of comfort or hygiene. The staff did their best to help, but the overall management and room conditions were unacceptable. Would not recommend staying here, especially if you expect a clean and reliable place during an important trip.

The staff was very nice!

Perfect for my needs.

The stay was great and convenient for a concert at the United Center. Check-in/out was easy and the room was cozy and had all we needed plus a fridge and a microwave! Not to many stores around to walk quickly if you wants snacks etc but if you drive you can grab things and park in the lot. A few cosmetic things could be updated but not a deal breaker. Overall great for the value!

This property was unclean, noisy, understaffed, and old. I would not stay again.

Staff very helpful.

The hotel was in a convenient location close to the United Center where we attended a concert. Not a fancy hotel,but it was a pleasant stay and there are restaurants within walking distance.

the staff is great and the check in was fine but the hotel is NOT clean the sheets the duvet cover (had a large brownish/redish spot) it just felt gross! One of the bath towels had black streaks not sure from what the shower was semi clean (hair debris) we were not in chicago for fun(dealing with family emergency) so we just didnt say anything. But for the price we paid for each night at this hotel, never again would we stay here

You have to get there early for the parking passes,however there was free street parking in the area,so it worked out. Decent room for the price.

Nice clean property

We really enjoyed our stay here! Nice park nearby, walkable to Union Square and staff was wonderful!!!

Easy walk to the United center. Looking for a bar che k out the barn hockey bar.

👍

Not parking

We stayed here to go to a concert at the United Center. It was very convenient and easy.

Hotel was near downtown and i had no issues parking on the street. Staff was so helpful and provided great recommendations.

The booking was deceiving. It says double queen bees and only 1 single queen available in the whole hotel. I tried to get a refund because I didn’t stay and I still got denied from hotel management and third party Expedia! Worst experience ever even though I’ve been a customer for years!! I would reconsider!

I wished i had known about the microwave. And the refrigerator was full size! These are great features to know about. I appreciate the fact that they have parking but it was inconvenient to find out their lot was full and I'd have to use a parking garage ($$). That was unexpected and not fun finding out after hours of traveling. I liked the amenities even if it was a take and go breakfast selection. Free bottles of water and coffee were also niceties to appreciate.

The room was nice but I normally don't spend that kind of money on a room. The parking garage next door takes a physical card or cash. I parked a few days overnight and that was little over $100.there was a safe which was nice if I needed it. Everything was clean. The microwave has a child lock on it and I overcooked my food trying to get the microwave open. Called the front desk and they sent someone right away and it took him 2 minutes to realize there was a lock. I wish I had more food to hear up but was worried the microwave would eat food again.