The lady handling the reception is very nice

Very tired and old rooms. Service was awful with no restaurant and we could not get a drink after 9pm. Changed rooms twice.

Good location and meals available

Lots of stairs...

Excellent staff room was good everything in the room was good and what you needed breakfast was great can’t ask for a better experience thanks

Comfy bed, great location to the port if catching the ferry. Good check in and out process. Helpful staff.

Very clean and good amenities for an overnight stay. Excellent choice on breakfast menu and very good value for money.

Very comfortable for a short stay. A little noisy.

When we arrived the reception person was very nice. We had a bit of trouble finding the car park. We had food in the pub which was very good, It was a bit noisy out side, we were on a main road at a set of lights and it was also Bike night at the shore front

Wir haben noch nie in solch einem schmutzigen und ärmlich eingerichteten Hotel übernachtet. Die Wände und Möbel waren zerkratzt und schmutzig- Krümel auf der Anrichte und die Vorhänge waren an den Kanten schwarz. Wir waren nur für eine Nacht deshalb sind wir geblieben- überhaupt nicht zu empfehlen 🙈🙈

Our standard room was clean and well equipped. It did have a fan but no airconditioning. Tried to leave the window open but the noise from an extractor fan unit outside below our window was noisy.

Definitely one to avoid. Car park is tiny, only space for 4 or 5 cars, maximum. Very awkward to get in and out. Dining ends at 9pm. Interior is very poor condition: everything is chipped, marked or peeling. Could hear traffic all night. At breakfast, there was very little food available, and when I ordered, staff member forgot to bring. Very disappointed.

Very friendly staff, and local knowledge great. Parking in the Ox car park is limited. So I'd recommend parking on arrival and using buses/taxis if you can. The bus stop to the centre is just across the A35 and the M1 bus drops you from town right ouside. There is a small car park on the A35 nearby. Parkstone railway is also very close. Apparently some more decorating is ongoing. Hopefully that'll include a new stair carpet. The bar is trendy cosy and rustic. Nut I feelbthe ale is overpriced. Maybe have a dsily happy hour to bring in the punters. The choicevis good. The rooms are large and plenty of storage. Overall a great and convenient place to stay.

Room was nice and clean apart from it was a boiling day and we couldnt cool the room down. The roads never stoo mind so be aware of noisy traffic which is to be expected. Lively staff. Very polite. Nice bar and restaurant serving drinks and good food. All in all though i enjoyed my one night stay which was close to the port 15mins away

Lovely location and a great hotel. We parked nearby on the road although there is a small car park around the back. Bigger mugs for the rooms would be nice though. We didn’t eat as the kitchen was closed on Sunday but would love to come back to try the food.

Nice restaurant clean room lovely bathroom good quality fluffy towels

Nice old hotel been here for a very long time and still wearing well. Nice big comfortable room

the furniture was akward, the place was deserted after 11pm. not much choice for food. the radiator in the bathroom was on, though it was hot outside.The windows were hard to open.

Was lovely and clean, would definitely stay again

Booked a three night stay. It’s advertised as having boutique bedrooms. Watermarks and cracks on the ceiling , ring marks on bedside table, dirty marks on net curtains. Went and told staff we would not be staying they offered another room almost as if they weren’t surprised!! We declined the offer. Was told by staff member to get In touch with Expedia and she would arrange a refund! Put in a complaint and still no response