Kempinski Hotel Fuzhou

探索 Kempinski Hotel Fuzhou
8.8
非常好
基于 81 条评论
清洁度

8.8

客房舒适度

9.0

服务和设施

8.8

旅行者评论 Kempinski Hotel Fuzhou

每页评论数
20
40
热门评论
Verified traveler
icon-双人入住
双人入住
8.0
/10
评论于 328几周前

Hotels.com verified review

服務人員很周到,餐點也好吃,滿推薦升等到行政樓層,有下午茶及簡單餐點,行政餐廳景觀也很好~唯一缺點是入住期間剛好行政樓層餐廳下層入口被封,要從上層走樓梯上下,對於年長者不方便
Yufeng
10.0
/10
评论于 387几周前

Hotels.com verified review

行政房洗漱用品是欧舒丹的,非常喜欢。床很舒服,行政酒廊餐食不错,可惜没有鲜榨果汁。总体很满意。
SING HO
icon-好友同行
好友同行
4.0
/10
评论于 401几周前

Hotels.com verified review

作為一間五星級酒店,我認為房間內應該提供免費的茶葉。
PO-YUN
8.0
/10
评论于 414几周前

Hotels.com verified review

房間桌上放了一大瓶礦泉水,退房時發現要另外收錢⋯把免費的放在浴室裡
Tung
10.0
/10
评论于 426几周前

Hotels.com verified review

餐廳早餐花样不夠多。
YING
icon-家庭
家庭
10.0
/10
评论于 430几周前

Hotels.com verified review

非常好 提前申请了婴儿床 还准备了宝宝洗漱用品和拖鞋 很用心
Lin wei
icon-家庭
家庭
10.0
/10
评论于 490几周前

Hotels.com verified review

整体感觉非常不错,早饭也很多选择!但是酒店内迷你吧没有免费的东西,就连茶叶也要钱,五星级酒店房间内应该需要一点免费的茶叶和水果吧!
Joo Tiam
icon-商业
商业
10.0
/10
评论于 23几周前

Expedia Group verified review

Very nice and cozy hotel
Daniel
6.0
/10
评论于 23几周前

Expedia Group verified review

shine
Tadashi
10.0
/10
评论于 34几周前

Expedia Group verified review

感じのよい清掃スタッフ
Jenny
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 42几周前

Expedia Group verified review

Probably the most luxurious in all of Fuzhou
LEE
icon-商业
商业
8.0
/10
评论于 62几周前

Hotels.com verified review

깔끔하고 좋았어요 다만 라운지바 직원이랑 의사소통이 너무 안됨..
long
icon-休闲
休闲
10.0
/10
评论于 65几周前

Expedia Group verified review

Very comfortable
Joël
icon-商业
商业
10.0
/10
评论于 65几周前

Hotels.com verified review

Hôtel exceptionnel
Jimmy Cheng-Ming
icon-休闲
休闲
8.0
/10
评论于 68几周前

Expedia Group verified review

Overall, this is a very good hotel. It’s a bit cold in the lobby.
Kim
icon-商业
商业
6.0
/10
评论于 82几周前

Hotels.com verified review

Smelly non-room with broken window. Got a new room, which did not smell as bad as the old but it was a smoker room. Bad that they do not respect a no-smoker request.
Sau Jun
icon-
10.0
/10
评论于 85几周前

Expedia Group verified review

Great
Sau Jun
icon-商业 好友同行
商业 好友同行
10.0
/10
评论于 85几周前

Expedia Group verified review

Great
amy
6.0
/10
评论于 89几周前

Expedia Group verified review

Old, not clean
Fengfei
6.0
/10
评论于 94几周前

Expedia Group verified review

I recently stayed at this hotel, and while the facilities were decent, the service at the front desk was extremely disappointing. The staff seemed completely uninterested in helping guests. They had a "poker face" and were incredibly unapproachable, responding to questions or requests with the bare minimum effort, if at all. It felt like they couldn't care less about providing good service or ensuring a pleasant stay for their guests. This lack of warmth and hospitality left a bad impression, and unfortunately, it overshadowed what could have been a pleasant stay. Management needs to seriously consider training their front desk staff in customer service, as this kind of attitude is unacceptable in the hospitality industry.
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每页评论数
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