The room is spacious and clean. However, after checking out, other guests and I were unable to access the parking lot and were stuck at the elevator, resulting in a negative experience.

Enjoy our stay with a friendly and helpful staff. Would be nice if oatmeal and soy milk could be included in the breakfast menu.

The room was decent. The roof was leaking in the hallway and in the pool area. Elevator was extremely slow since 1 was down for maintenance. The breakfast was really good! Lots to choose from and was beyond expectation

Very clean and well organized everything was well-staffed

Parking was limited, great location.

Perfect😍😍😍

Service was lovely. I have stayed at the Element every year since 2018. Same breakfast since, so know what you are getting. Only issues I have had is one of the elevators is always out of service, the last two years, making for long wait times. They have done some renovations since last year. Appears still doing. But overall happy with The Element.

Nothing in the Rom worked. TV froze constantly. Phone didnt work. Reception didn't pick up when called directly from personal phone. Only 1 elevator working which led to massive delays and crowding. If I wasn't on a busy work trip, I would have switched hotels!

Breakfast in the morning was good. Had to request towels for the swimming pool. When we checked in one elevator was down and we got on the next and it stopped working and someone had to help us carry our suitcases up. That night both elevators were down and we had to walk up to the 6th floor. The room .... garbage wasn't taken out. The shower didn't drain properly. Very little hot water to shower with. There was a sewage smell we had to open the windows. Would not stay here again.

The hotel is very tired and the rooms contain broken and ripped furniture (see pics). The batteries on the A/C were dying and needed to be replaced. The room was well equipped with a kitchen and all needed dishes and the filtered water was appreciated. The elevator was broken down the entire week we were there with the remaining one breaking leaving people stuck on two occasions. It sometimes took up to 15 minutes for the elevator to arrive. The pool, hot tub, steam room and gym were terrific as were the staff and daily breakfast. The complimentary beer and wine Monday to Thursday were a nice touch. It’s unfortunate the building is so run down and we would not recommend it nor stay there again. Thanks to Shiv at the front desk who was very helpful.

This hotel was extremely quiet which was awesome. We rented a suite and the bedding for the pullout was incomplete, there were not enough towels (and yes we did call down for more bedding and towels, which did arrive 45 minutes later). The elevator was down to one, wait times were long and the overall state of the hotel was really showing its wear. The blinds were broken in our room, the lamp shades were cracked and overall was feeling a bit tired. We also had no TV for a day as there was an outage with Shaw. The parking was also inadequate. This is not reflective of the other Elements we have stayed at.

Great and relaxed atmosphere!

Food at the included breakfast was very good. One Elevator was broken and the other was having issues as well the one night we stayed

Breakfast were good and the amenities were good and the hotel I need perfectly

Horrible service, only one elevator working, cold coffee. Repeated Malfunctioning fire alarms sounding from multiple floors. Would not recommend, internet and tv did not work in the entire hotel for the first day of our stay as well.

It was good

Cozy, convenient, and perfect for our Calgary adventure! 👨‍👩‍👧💕

The elevators wouldn't work all the time. The parking garage has tight spots

clean room and affordable

👍