Comfortable room and very helpful staff. Restaurant meals very good and reasonably priced. Enjoyed our stay

Room was clean and bath was spacious.

The overall stay was OK but this hotel is in dire need of a refresh. The rooms and bathrooms were very clean but very tired. The bar was also very poorly stocked. Staff were very friendly though, so not all bad.

It was quiet. It had that old hotel feel but not quite as charming as we had hoped. Felt like needed some refurbishments. However, it was quiet and we felt safe. It was fine. A really lovely Indian restaurant about two blocks away.

Quick check-in, spotless, comfortable, quiet room. Excellent freshly cooked breakfast with local ingredients. Hotel is handy for shops, bars, eateries, etc. Less than 5 minutes walk to main bus stop to/from Inverness & 5 minutes walk to train station. My go to accomodation in Thurso.

Very Disappointing Stay – Would Not Recommend The Pentland Hotel may be dog friendly, but that’s about the only positive. The carpets reeked of dog and the whole place felt old, tired, and unclean. The building is run down and gave the impression of being dirty – I couldn’t wait to leave. Food was just average, nothing special, and breakfast was “help yourself” with everything looking greasy and deep-fried. For the price, I expected much better. This hotel seriously needs investment and attention to cleanliness. Definitely not somewhere I’d stay again.

Friendly service in all. They accomodated an early breakfast before the ferry crossing to Orkney.

Always a good stay at the Pentland, always sleep well and the food is good especially the buffet breakfast, staff are friendly and can’t do enough for you. Dropped a mark only because the bathroom door handle was hanging off which made opening and closing the door difficult but didn’t complain about it but otherwise just perfect, right down to the shortbread treat for tea and coffee. Too many places now don’t provide a biscuit, it’s the small things that matter. Having a wee treat with a cuppa after travelling all day goes a long way, well done guys.

The facilities requires an update on everything. The walls, the carpet, the curtains... everything!

The room showed water damage, could not open window. Supper at the in-house restaurant was horrible.

Central hotel in Thurso. Nice enough for an overnight stay. Hotel and Room slightly old fashioned but comfortable enough. No lift and we were up on the 2nd floor and a walk away from the stairs. Good exercise carrying bags up and down

Old hotel. Everything was average

Staff were friendly and had a good meal in the bar. En suite was newly done but double room was very small.

Got here late but the porter sorted my room out very quickly in a friendly and efficient manner. I arrived at the hotel just after midnight so never got to enjoy the dining experience…. At least not until breakfast!

Ideal location for our trip. Friendly and very helpful staff. Amazing food! Especially the Beer battered fish! 😋 Comfy, clean room. And, my husband pleased as they serve Belhaven! Will definitely be coming back.

Good value and good location

We just stayed one night before the ferry to Orkney. The room was comfortable and really clean. Staff were friendly and helpful so top marks to the team. Great breakfast included in our rate was a bonus. I'd definitely stay here again.

The members of staff were all friendly and efficient. We were particularly grateful to be able to leave our bags for a few hours after we checked out, so that we could do some sightseeing unencumbered

Good hotel with comfy bed, friendly and helpful staff as well as a good restaurant. Rooms are a bit tired and I had a bit of an issue with my shower. But it's a good hotel for the money.

Hotel is old fashioned and basic ,food and drink was good and staff friendly,