工作人员友善且有礼貌，服务友好

Very friendly, polite and helpful staff

This is good old hotel with superb japanese style room. Front office was very helpful, especially when we need to leave our luggage during out hiking to Mount Fuji. Location was very strategic, near train and bus station. Geeat place. Thank you.

Hotel lama, kamar bau rokok walaupun kami pesan yang no smoking. Kamar agak kotor.