Just an amazing stay, no notes!

Bien

worthwhile splurge. feels upscale, food is excellent, staff amazing.

Spectacular property, staff, and menu! Nothing to improve on what so ever!! Definitely worth the extra $$ if quality is important to you.

Overall beautiful resort but not quite the experience we were expecting given price differential over other resorts in area. Have stayed previously at Hyatt ziva and Garza Blanca which were 40-50% cheaper for all inclusive so my star rating is reflective of that The food was similar caliber at each experience. I had fishy sea bass one evening Cocktails were sadly often too sweet and was surprised not higher level liquor and wine for the price. Coffee shop was good and nice easy breakfast options Buffet fairly avg but really enjoyed the fresh quesadillas (but had similar at other resorts) No unsweetened yogurt- always out of cottage cheese Pools are beautiful but no area less than 4.5ft so kids tired easily swimming and we had to constantly be on guard. Lifeguards mostly watching ocean Had some difficulty ordering food and drink poolside due to staffing and requiring in person orders vs mobile. Ice cream only open 12-2 and 6 flavors or so only so kids disappointed. Ocean is not swimmable- which we knew ahead of time but beach is beautiful Enjoyed the yoga and meditation classes each am Kids club was great with evening activities daily I booked on Expedia as had some perks like $100 dining credit- couldn’t use $50 spa credit- everything was 300$ and didn’t apply to the water experience which is what I got so couldn’t Half off transportation- did not apply because needed different sized cars each way as meeting family so couldn’t accommodate Overall not worth $

Great

Poolside service was very good with Alexis. Staff was very pleasant and helpful.

Beautiful resort. All the restaurants were fantastic.

Yes

The hotel was indeed Grand!!!! From the room to the restaurants and all the rest of the place, it was a fabulous place to stay!! Our personal concierge was wonderful !!!!!

Nice room, very attentive staff. Few guests relative to staff. Concierge was very attentive. The spa was excellent, one of my favorites. Food was so so, could be better (the buffet is not so great, had flies on fruit, same items each day, minimal variety relative to Xcaret or the Moon Palace resort).

The staff were amazing and went out of their way to make our family have an incredible vacation.

Attention to detail was spot on! Food was absolutely amazing. Staff was super attentive!

Very nice property

Good

Clean room staff outdoor pool great food

Had a much needed R&R vacation here. Shout out to Abraham at the pool and Carmen at the spa!

Thanksgiving dinner was not as good as the riot years

Food was poor we got food poisoning, staff was not friendly

We really enjoyed our stay. Great Hotel.