Staff at the Reception were exceptionally good. Always willing to help and friendly. Rooms were spacious and well lit.
Electrical fittings and appliances required much to be desired. Difficult to turn lights off and on, plugs cannot fit into sockets, AC was smelly, worked only on 3 settings and as the electrician assistant said room temperature could not be rises beyond 16 degrees centigrade. I was shivering so much that I ended up in hospital with fever.
Clearly not a 5 star hotel. Poor reception Staff triple up as front desk staff, porters carrying our bags, and as concuerge ordering taxis etc.
despite how good the reception staff, and it being in Jayanagar, my wife and I will not be going to stay again unless our opinion can be changed by better services and facilities.