Before arrival we just shared the Information with the hotel, that our Flight is coming early and that we will arrive early. And that we know, that early Check in is only upon availability but if not if we can store our luggage. The only answer was: Check in is at 3 pm… we were clearly aware. At 3:30pm they still had to Check if Room is Ready. And the receptionist called Housekeeping. The Room should be ready at that time if you are that Rude to answer like that. The Room was smelling very Bad. The stell was coming from the bathroom. We told the reception. And they told to Check but I guess they know the issue. Room 401 is smelling bad. Nothing was done and never asked again if all is good. Bathroom was Dirty, there was short curly hairs in Front of the shower. In the 4 Nights we stayed, it was Never Removed. The Breakfast Lady is only speaking spanish and asks for your Room number. The coffee machine was Not working one day. I told her, she checked and never said again that it’s working again or offered any other form of coffee. She was just walking and talking to Herself. First day they had strawberries and we came like 9 am there was only one left. Never replaced. After the second day we did not take the Breakfast anymore as it was not tasty and in a Cold atmosphere. We didnt ask for refund as the workers doesnt seem to be interested in making anything good. For that amount of Money it was very disappointing. Room is tiny. Half of the Room is the shower.
