This property is way overpriced for what it is. First of all, staff were very unfriendly. I had questions about the stay and about the parking situation which is incredibly inconvenient, and they were evidently bothered/annoyed.
Then, the room. We got the king with view. View was good, room was very industrial looking, plane, lacked any character and just looked unfinished. Desk and floor were also dusty.
The restaurant (Terrace) - we went for drinks and some quick food before heading out for the night. My boyfriend ordered a burger and the burger came incredibly burnt - dry and the colour of charcoal. We politely advised the waiter that this was the case and he said “This is the way we cook burgers in Canada”. 1) We are from Ontario,Canada and this response was very inappropriate. 2) Who eats burnt burgers? Then when we did advise we are from Canada, he suggested that maybe “fast food” restaurant’s cook burgers differently. What!?!? As if we haven’t been to nice restaurants to get burgers.., and let me tell you, many other restaurants INCLUDING fast food restaurants are better than this place - both in terms of food quality and customer service. He did offer for the burger to be remade but we had a concert to catch and didn’t have the time to wait. He then proceeded to charge us for the burger even though my boyfriend took not even a full bite.
Overall - this isn’t a good stay. Overrated. We didn’t stay more than one night as we decided to stay elsewhere.