入住時，發現厠紙給水浸過，通知服務台，但不是全部受影響的厠紙換咗，只是將受影響的部份撕去；浴屏的接駁處穿了一個小洞，所以每次沐浴，全地都是水，容易產生危險，房號是405。

Location is good.

everything is good and comfortable except for the lift, which could not be operated by the room key card. Instead, the hotel staff needs to use their card to operate one of the lifts.

Good

Nice location, great facility and services. Also near to the railway station and main street.

房间尺寸还可以，前台服务态度不好……

Comfortable overall. Forget to refill tea and coffee tray frequently.

Close to river, rail station and shopping malls, good location

convenient area and nice room

是間全新酒店，以壹仟多元一晚是貴一點因房間太細但職員很有禮貌。附近有火車及巴士去倫敦及机場，非常方便。

It's a nice hotel the crew reacted my request very quickly

Nice and neat hotel. Good value for money! Not many restaurant nearby.

The staff is very helpful and the room is big enough for us (2 adults and 3 teenagers and 1 dog). Definitely will recommend to friends. The only thing is no parking. Need to park nearby carpart and walk to the hotel.

The positives-,good situation( we were visiting for an event at Hampton Court Oalace) Air conditioned rooms- heatwave in London The negatives- room facilities were poor- no in room fridge Only one pillow each on the bed with no extras in the wardrobe Toiletries in the bathroom were empty including shower gel - despite asking that they be refilled during the day, they remained empty. Quite poor

Very helpful staff at reception. Restaurant staff even stayed open for a few extra minutes while we self served our breakfast as we were late arriving.

Hotel was in a good spot for trains and buses walking distance for every you need ,pubs restaurant shops ,we had a lovely walk along the river Thames

Breakfast was excellent

Great location and very convenient.

Very noisy room. There was a private party on the 1st floor right next to my room. Noise level was very high all night long. Did not get a good nights sleep. I would not stay here again.

Lovely big bedroom