地點方便

Good

Check-in after 00:00 is tricky. No personnel at reception during the night shift. You have to self check-in using the machine, which is not very user friendly. I've spent 15 minutes dealing with all paperwork. In general - OK and clean.

Chambre et sanitaires propres. Accueil chaleureux. La climatisation est un vrai bonheur

Bueno ,yo me encontre bien ,el staff simpatico, las habitaciones son comodas ,por el precio está más que bien :)

Arrived late at night and someone else was in my bed. Had to wait in the lobby for the few hours I was planning to be there. Rooms are hot despite A/C advertised. Beds and bunks not comfortable.

Hola, buenos días, por clarificar algunas cosas en relación a los motivios que nos hizo cambiar de lugar. Lo primero que nadie quiere cambiar de lugar habiendo pagado uno para irse y pagar otro sin motivos justificables. Igual al no haber hablado con uested idrectamente se rompe la cadena de la información. En primer lugar nunca dijimos que hiciera mal olor, sino que el olor a limpio al que hace referencia, era un olor insoportbale por la intensidad de los productos utilizados, que nos llegarona provocar dolor de cabeza e irritación en las vías respiratorias y la lengua. Su trbaajador estuvo 2 minutos, nosotros una hora. inntentamos, abrir las ventanas para poder hacer una siesta y que el olor penetrante a químico de ambientador o de otro producto se fuera, pero ni se acababa de ventilar ya que las ventanas no abrían lo suficiente y no existiía correiente de aire y el ruido no nos dejaba dormir.Intentamos dormir con las ventanas cerradas y el aire, pero el olor químico era insoportable y molesto ya físicamente, como ya hemos indicado. La solución de cambio que se nos dió fue peor, pues solo abrí un poco una ventana,el ruido era mayor y el olor igual. Veníamos de un viaje larrgo y necesitábamos descansar pero fue imposible ante los hechos descritos, las molestias de tener que cambiar de hotel. L En relación a la toxicidad de productos químicos y ambientadores puede ud, consultar páginas científicas al respecto y poder ver que esto empieza a ser un problema, como pudimos c

This was a lovely hostel for the price. It was filled with backpackers on the Camino so the common spaces for food and extra outlets were always full. Beds were decently comfortable but without fans or curtains. Internet was VERY spotty, I had hopes of working there but was not able to. Location is great, you are a few minutes walk from the Guggenheim and surrounded by bars, restaurants and cafe. There is a bus that takes you directly from the airport to around 5 minutes away from the hostel.

It’s nice overall, just the street is noisy in late night

El hostel tiene una ubicación maravillosa y, sobre todo, la atención del personal de primera. Estuve en una habitación con 10 camas con baños dentro. No valen la pena. Saliendo al pasillo hay un baño compartido que no se usa. Bilbao es una gran ciudad.

Practico alojamiento sin muchos lujos la tv no funcionaba y la cañería de la ducha olía

One of the best places to stay as a pilgrim! Very nice beds and stylish design.

99 countries and 100s of hostels here. Reading reviews, I cannot understand people giving 10 or 9 points, this is at best a very average place and not at all any upper class hostel. I will give some suggestions on how to improve. The checkin is via some machine at the entrance. At opening, it will form a queue. An employee will stand there and guide guests through a quite time consuming process typing in all data. In a normal hostel, this employee could check in all the guests in the queue in 1/3 of the time. Wifi is the slowest I have experienced since a beach hostel in Mexico 2010 on 56kbps dial up modem. Absolutely ridiculous. Not even during the day when everyone is out touristing its faster. If you get a lower bunk bed you will not be able to sit up in it. Its very low distance to upper bed. Lockers: for some reason they have numbered lockers and in my room there were lockers at the back and in the middle. Beds near the door may have locker at the furthest location, which is illogical. Also, lockers are placed right next to some beds, so guests will need to fiddle with padlocks 20 cm from someones face if they sleep. In a normal hostel, the bed nearest would be attached to this locker to make it more comfortable for all guests. There was only one coffee/tea cup in kitchen. No tea spoons. It would also have benefitted with coffee/tea included. Few charging points in room, although there is a USB-A at bed. However, this doesnt suit everything you want to plug in.

Bastante buena, la habitacion grande con dos baños y taquillas para cada persona.

Entry to hostel by code sent to my email, check in at the machine inside, passport scanned, room card issued, all in a breeze. Bed was comfortable and clean, shower not as hot as I prefer. Kettle, microwave and fridge, but no coffee nor tea bags.

La experiencia ha ido bien, lo único que a la hora de entrar en el recinto, dentro del horario marcado, no se me facilitó un código y llamaba al teléfono habilitado pero nadie lo cogía. Pude entrar gracias a una huésped que nos abrió la puerta y así acceder a las instalaciones a hacer el check in. El resto de la estancia ha ido bien

Las instalaciones son amplias, cómodas y limpias. Muy agradable. Camas cómodas, solo le faltaría un enchufe en casa litera. A metros de la ría y del museo Guggenheim. Inmejorable ubicación. El checking autónomo no funcionó pero la recepcionista lo hizo de manera manual.

As I said earlier everything is perfect except it is cold inside the rooms

I can tell you everything is perfect, only one note which is: it is cold inside the rooms! Please turn on the heater

The room had everything necessary. However, the windows in the bathroom were broken. They could not be closed, so it was freezing in the morning.