Super friendly and accommodating owners! Place is in an awesome location. Will definitely stay again!

Excellent staff, very welcoming and friendly! Great location and easy access to the mountains. The breakfast was delicious! I would recommend staying here, and I will definitely go back if I return.

Highly recommend: Extremely charming place to stay, quiet location, still convenient short walk to Hakuba Base Camp bus stop or to Happoone Nakiyama lifts. Also short walk to several restaurants for dinner. Elegant Breakfast, changes daily, was so delicious! Room had all the needed amenities, and common area heated ski-room ensured we had warm, dry gear every morning.

Hotel Heidi hof was an amazing place to stay with the most wonderful staff and service. Always so helpful with any questions. t was an amazing location for bus services to ski resorts and an easy walk to a ski resort.

The staff were wonderful, at all times they were happy and helped us with every request we made. One of our party dislocated his shoulder in a snowboarding accident, and they went far and above to make sure he felt comfortable. The breakfast is easily the best I have had included at any hotel. Every day was a different selection of warm bread/croissants, some fruit, yoghurt and a breakfast meal. Their amenities are perfect for the price, the ski room is large and heated so that all your gear can get dry before the next day. The onsen has both a male and female section and all the times I went, the temperature was just right. If I come back to Hakuba, staying here is an easy choice.