Very good front desk staff, who patiently helped me check in. The room is large, comfortable, clean and hygienic. I will definitely stay here again if I pass by here next time.

Service so so...

The manager downgraded our room from a King to a double queen because we booked through an outside site. Said the reservation just came across too late

Convenient

Cleanest place ever! We always use cleaning wipes to clean the room and this time NO DIRT came up! Super clean and friendly staff too! Worth the money spent.

The staff was helpful and accommodating. Loved the proximity of hotel to the pier. However, the outside area is dirty and many homeless hanging around in the area.

The Courtyard by Marriot is very close to Santa Monica pier and 3rd Street promenade.

Paid to receive breakfast, wasn't what was expected

The bed was comfy. Not many food options unless you leave the property. No wifi service for at least the first day. Couldnt even order food if I wanted to because I had zero service. No parking unless you pay the valet 60 bucks to park. Will never stay at this location again.

Around the property it smelled and it was loud homeless right outside sleeping

Sadly there is a lot of homeless people around the hotel.

We were surprised by the $70 parking fee (shouldn’t be have been warned?) but the parking attendants were so nice.

Dont bother with the breakfast, microwave eggs and bacon not worth $13. Parking is $70 additional with nowhere near to park otherwise. Staff was rude. Homeless camp outside our bedroom window. YAY

Solo que no explican cómo se usa el elevador y cómo debes de entrar ni explican nada solo me subieron la información está en la tarjeta pero venía en inglés deberían de dar la información en español la reccionista que me todo me pedía una tarjeta y no me explicaba qué tarjeta era o para que era en México nos sudan esas tarjetas de débito o crédito solo eso que deberían de explicar cómo moverte en el Hotel ya que para todo tienes que poner tu tarjeta para seguridad de uno pero tienen que explicar ya que uno no habla español

Best

Overall the hotel is fine. Looks clean, neat and cozy. What I did not like, it is the old furniture in my room, looks like taken from grandpa and grandma house.

The on-site parking valet service at the Courtyard in Santa Monica was terrific! The room was comfortable (great beds & pillows) and the bathroom was spotless. Very loud “thumping” noises from above us throughout our stay at all sorts of weird times. And the cafe was closed for breakfast on the first morning despite the prepaid charge.

Nice hotel. I did not like the $70 overnight parking. That should be reflected on ratings. Not their fault about homeless near hotel but there was on fellow sleeping in the hallway one morning.

The hotel was clean, updated, and the staff provided excellent service!

I loved the easy access to the Santa Monica Pier. Do I g was in walking distract and transportation like the Metro, Big Blue Bus, scooters, bikes were easy to maneuver.