We booked Room 7 which is very small and at the top of two flights of winding stairs. This created serious problems because one of us has mobility issues and uses a rolling walker. The staff offered to switch us to another, larger, lower down room. The courtesy was appreciated. The location of Victoria House is a short walk to the grocery store, restaurants, and the bus station which made it ideal for someone with mobility issues.

Excellent location and elegant interior. Very clean and house keeping team was very kind.

Our room here was so nice! We would definitely stay here again. It was well located, lovely inside, spacious, and easy to access.

Beautiful, spacious room with good facilities (the sherry was a really nice touch; I sampled and I must say, it was delicious!). Parking was a doddle - we got a spot directly opposite the building and were able to park unrestricted for our entire overnight stay without issue. Location was perfect as you are literally steps away from the shops/pubs/restaurants/square. The only negative for us was the noise from the road; we were on the ground floor at the front of the building and the traffic noise was a lot. If you’re a heavy sleeper it won’t be an issue, but sadly I’m not and so it was a little disruptive. All in all though, a good stay and we would 100% come back, but maybe request a room at the back x

Fab stay lovly room bed really comfy and room very clean nice touch complimentary waters and small bottle of sherry .would definitely recommend it and hopefully we will return .location is perfect

This is not truly a hotel: rather, it is a house with a group of rooms which can be rented like a hotel, but remotely. There is no need to check in or out, and your room code is emailed to you before your stay. I wish, for those who prefer this arrangement, that Hotels.com would clearly identify such properties, so they could be screened for. One downside of this arrangement is that there is not always easy help if something goes wrong, but that was NOT the case for us. Aleksandra, the manager, was quick to fix the problem when Hotels.com did not forward us the room code she had sent them, the booking agent. Otherwise, the stay was delightful. Our room was beautiful - quaint but with modern amenities. It was clean, quiet and within easy walking distance to food, and shopping. I would highly recommend these rooms to anyone staying in Stow-on-the-Wold.

The staff was so helpful. They responded quickly to our needs. Above and beyond!

There’s no air conditioning and we couldn’t get our window open so the room was like an oven, we had to sleep with our door open all night. We were in room no4, avoid this room if its hot, also there’s only street parking which has a two hour limit up to 6pm then you can park all night with no issues.

Clean and tidy room Ideal location as a base for a few days out

The room was lovely and cozy, at the top of the building with nice views of the rooftops and sunsets. The bath was across the hall, but it was ours alone. The stairs were a small challenge. Street parking was not a problem. There certainly couldn't be a better location!

No parking at the property but the free overnight car park listed in the check in the check-in instructions worked well as it was no more than a 10 minute walk.

Tea kettle wasn’t clean, staff lied about the cleaning. Property doesn’t have AC, and posting doesn’t say it doesn’t have AC

Great location, park car in the council carpark by Tesco .

Great location, clean, quiet and would recommend this nice little BnB

We had a delightful stay right in the heart of the Cotswolds. There was a small hiccup on arrival as we didn’t initially receive the check-in codes, but we were able to resolve it. If you’re travelling internationally, it’s worth having a phone available to call for urgent assistance just in case. Once checked in, we carried our bags upstairs, noting there is no lift, but it was manageable. The room itself was cosy and warm, perfect for the cooler evenings, and the bed was very comfortable, making for a great night’s sleep. The private bathroom was also clean and pleasant. The instructions provided for the location and parking were very accurate. We parked safely overnight on Sheep Street close to the accommodation, then moved the car to the 72-hour car park near Tesco, which was about an 8-minute walk away. Overall, a comfortable and well-located stay with clear guidance that made getting around easy.

Room was very small and claustrophobic, heating on full and a window that was extremely difficult to open, very stuffy. Bathroom had a sloping ceiling with a shower head over the taps, making it impossible to use the shower without sitting in the bath. We are in our 60's.

Room 7 was lovely, small but we didn’t need much space! The location was perfection and we had a great time.

We only stayed one night in room one. Room was clean, staff was polite. Only con is we were on the ground floor so we heard all the other guests come in and out some were loud and coming in all hours of the night. Also the room was towards the busy street so we heard cars until about 1 am in morning. Wifi wasn’t very strong but not a big deal.

Small but clean rooms

The Toilet does not have a antislip mat for the bath tub, it's so dangerous, i actually fell because the glass is movable, there isnt any holding bar to hold to get out of the bath tube, my 78yo mom almost fell because of that. Terrible.