他们在 traveloka 上付款时遇到了问题，但他们不愿意联系 traveloka，而是让我第二天晚上 11 点去大堂完成付款，而酒店应该通过代理来完成。他们锁上了我的房间，所以我无法进入房间，并把我当罪犯一样对待。服务真的很差。我住在不同位置的逸林酒店，但没有受到这种待遇。老板和员工的态度很差。而且酒店里有难闻的气味。

The Front office staff, Jason is excellent! Ber warm welcoming and nice!

Great location, but has plenty room for improvement in the rooms and facilities.

The room was okay. The process of checking-in and out was fast. I loved the 'check-in' cookie. I just wish that they didn't have to clean my room as I requested (i put do-not-disturb sign on the door).

Extremely small room and small lobby. But great location and easy to check in.