The room is quite clean and spacious. They provide towels, sandals, soap, shampoo, tissue, water heater, and a big mirror too. You can ask for laundry services too. Many food stalls around, there's also a bar, ATM, and you can walk to Hoan Kiem Lake in around 8-10 minutes. What they need to upgrade is their staff quality. He can't speak English at all, so we need to use a translate app at all times. And also, they don't have an elevator, so I need to walk up the stairs to the 4th floor.